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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

B2C 66
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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” They focus on analytical consistency and value optimization. These are the customer data silos of a retailer that’s undergoing a transformation.

Retail 78
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52
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Everyone Needs Master Data Management (MDM), But Don’t Call It That

Reltio

In a world where data – particularly for analytics, AI and ML initiatives - is even more important than ever before, the need for it to be mastered, trusted and delivered in real time at scale across the enterprise just becomes more pressing.

MDM 98
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Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

Reltio is a good fit for companies looking for a comprehensive, cloud-based MDM solution across multiple domains.”. “[ Reltio] leverages modern capabilities such as AI/ML, knowledge graph, and embedded analytics to support large and complex MDM deployments.”. Multiple Use Cases and Data Domains.

MDM 98
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Humanizing utility assets: A new approach to using assets to drive automation

CGI

Utilities and energy retailers are looking to morph from providing energy as a commodity to offering value-add energy services. In this scenario, continual improvement and learning is key, where back office and front office person-to-person (P2P) processing is reduced to the absolute minimum and new M2M analytics and processes are maximized.

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Reltio Advances in Gartner Magic Quadrant for MDM Solutions

Reltio

Gartner points to Reltio’s “market momentum,” “real-time B2B and B2C,” and a “mature cloud offering” as Strengths. Reltio Connected Data Platform is the only cloud-native, multi-tenant, multi-domain MDM software as a service ( SaaS ) platform on the market. Unparalleled Performance.

MDM 98