Remove resources what-is-sales-intelligence
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Monitoring the dark web to identify threats to energy sector organizations

Security Affairs

Dark web intelligence firm Searchlight Cyber published a report that analyzes how threat actors in the dark web prepare their malicious operations against energy organizations. The threat actors use the hidden part of the web to share techniques, build their resources, and coordinate their attacks.

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What is Integrated Business Planning (IBP)?

IBM Big Data Hub

A retail company experiences a sudden surge in online sales due to a viral social media campaign. By having real-time data at their fingertips, decision-makers can adjust their strategies, allocate resources accordingly, and capitalize on the unexpected spike in demand, ensuring customer satisfaction while maximizing revenue.

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How much is my data product worth?

Collibra

The same question arises over and over again, “what is the value of our data products ?” The truth is – no one really knows what a data product is really worth. . An essential criterion to valuing a data product is to determine if the data team’s resources were used effectively. How much is your data worth?

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

The latest artificial intelligence (AI) chatbots , also known as intelligent virtual assistants or virtual agents, not only understand natural conversations thanks to advanced language models but also proactively automate various tasks using conversational AI technology. .” ” The advantages of chatbots surround us.

Sales 96
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4 ways to empower small and medium businesses with generative AI

IBM Big Data Hub

Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. With usage-based pricing of products, SMBs pay for only what they use. In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins.

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Customer experience examples that drive value

IBM Big Data Hub

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

In practice, this could mean guiding users to the appropriate resources, whether that’s connecting them with the right agent or directing them to user guides and FAQs. This data-driven approach can help improve product design and packaging and can help drive high customer satisfaction and increased sales.

Retail 95