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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Higher customer satisfaction can increase your customer value.

Sales 96
Sales Artificial Intelligence Communications Marketing 96
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Chatbot examples: A beginner’s guide 

IBM Big Data Hub

JANUARY 17, 2024

AI-powered bots leverage machine learning and NLP ( natural language processing ) to understand prompts and context. The chatbot then instantly analyzes the request using NLP techniques like tokenization , stemming and lemmatization to understand the meaning behind the request.

Sales 67
Sales Communications Marketing Artificial Intelligence 67
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