IBM Big Data Hub

FEBRUARY 26, 2024

Obviously, IBM has a huge stake in the success of AI with watsonx™, our AI and data platform with AI assistants. By equipping and sharing AI knowledge and best practices, we help ensure successful and safe adoption of AI across the industry. The telecom industry is no exception.

Cloud 103

Cloud Artificial Intelligence Customer Experience Retail 103

IBM Big Data Hub

DECEMBER 1, 2023

Enterprise resource planning (ERP) is a business management software built to do just that. While there are different types of enterprise resource planning systems, all solutions are built to help improve business functions and business operations. Some ERP software providers may also provide industry-specific ERP solutions or modules.

Cloud 95

Cloud Energy and Utilities e-Delivery Risk 95

IBM Big Data Hub

DECEMBER 15, 2023

Paying attention to the latest customer service trends ensures that an organization is prepared to meet changing customer expectations. Customer loyalty is waning, spurred on by the COVID-19 pandemic, social influences and the ease of switching brands. Customer service is a necessary component of this strategy.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Communications Libraries 75

IBM Big Data Hub

AUGUST 3, 2023

Since any disruption to this flow can have significant consequences for the company’s bottom line and its customer relationships, it is important to prioritize application monitoring within modern organizations. What is application health monitoring?

Cybersecurity 68

Cybersecurity Data collection Risk Data breaches 68

IBM Big Data Hub

SEPTEMBER 12, 2023

Models improve trade for industry and government The report finds that the tested models can eliminate up to 62% of delays on imported goods that are subject to plant, animal or health controls. The models also reduce private sector customs data collection costs by 40%.

Government 93

Government Data collection Analytics Risk 93

IBM Big Data Hub

NOVEMBER 30, 2023

A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent , as employees increasingly make decisions on where to work based on how they respond to employee needs. But how do you affect change?

Communications 107

Communications Customer Experience Authentication IT 107

Security Affairs

APRIL 5, 2023

This discovery illustrates the post-pandemic menace of cyber-enabled financial crime and the threat it poses to financial institutions (FIs) and their customers. The rapidly evolving threat facing FIs today is that fraudsters have learned how to successfully game Know Your Customer (KYC) and business authentication processes successfully.

e-Discovery 79

e-Discovery Cybersecurity Compliance Risk 79

IBM Big Data Hub

DECEMBER 20, 2023

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. A successful AI strategy should act as a roadmap for this plan. What is an AI strategy?

Artificial Intelligence 79

Artificial Intelligence Customer Experience Cloud Government 79

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

Customer Experience 68

Customer Experience Artificial Intelligence Communications Digital transformation 68

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Remember how cool it felt when you first held a smartphone in your hand? The compact design and touch-based interactivity seemed like a leap into the future. Automate tedious, repetitive tasks. the generated content) should most likely land.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

Krebs on Security

NOVEMBER 21, 2020

And in May of this year, GoDaddy disclosed that 28,000 of its customers’ web hosting accounts were compromised following a security incident in Oct. NiceHash froze all customer funds for roughly 24 hours until it was able to verify that its domain settings had been changed back to their original settings. Nothing was stolen.”

Phishing 363

Phishing Authentication Passwords Access 363

IBM Big Data Hub

MAY 1, 2023

Google Cloud Platform (GCP) enables customers to build, manage and deploy modern, scalable applications to achieve digital business success. In this blog post, we will review the various methods of GCP cloud cost management, what problems they address and how GCP users can best use them. Learn more about IBM Turbonomic.

Cloud 88

Cloud Customer Experience Analytics IT 88

IBM Big Data Hub

APRIL 10, 2024

Three in four executives reported disparate systems in their organizations and that a lack of skills, resources and common operational practices challenge business objectives. Organizations must keep up with the technology of today so they can innovate and satisfy the ever-changing needs of the customers.

Cloud 98

Cloud Marketing Customer Experience Risk 98

IBM Big Data Hub

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. Digital transformation is an important component of a modern organization’s business operations. Companies are rethinking their business models to become more digital and competitive.

Digital transformation 78

Digital transformation Customer Experience Artificial Intelligence IoT 78

IBM Big Data Hub

MAY 17, 2023

Business leaders know that their organization’s success relies on its ability to keep essential processes running smoothly and efficiently. Similarly with ticket reopens: if a ticket is reopened after being resolved, it indicates the need to address an issue with training or IT resources.

Mining 76

Mining IT Analytics Communications 76

IBM Big Data Hub

JANUARY 25, 2024

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

Customer Experience 74

Customer Experience Retail Sales Artificial Intelligence 74

IBM Big Data Hub

DECEMBER 8, 2023

” This same sentiment can be true when it comes to a successful risk mitigation plan. It’s important to hit every aspect of the supply chain and address risk throughout the entire business. In most cases, a business has unique needs and must make its own risk mitigation plan in order to be successful.

Risk 74

Risk Compliance Insurance IT 74

Rocket Software

MAY 25, 2020

Supporting our customers has been our goal throughout this pandemic and beyond. One Rocket customer, a leading payroll, benefits, and HR software provider, was feeling the impact of COVID-19 through their clients. The HR provider had already implemented Rocket UniData to deploy their human resources software solution.

Retail 97

Retail Security Access IT 97

erwin

NOVEMBER 13, 2020

Of course, enterprise architecture plays an important role in helping to confront and/or capitalize on these use cases: COVID-19 Global Response Plans. The business challenges facing organizations today emphasize the value of enterprise architecture (EA) , so the future of EA is closer than you think. Are you ready for it? Cloud Migration.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

IBM Big Data Hub

NOVEMBER 20, 2023

However, keeping employees happy and engaged can be challenging, especially when considering available resources and the need to meet other organizational goals. An organization is only as strong as its talent pool, so organizations have increasingly embraced talent management as a core component of their overarching strategy.

Customer Experience 108

Customer Experience Communications IT Authentication 108

IBM Big Data Hub

APRIL 5, 2024

In today’s rapidly changing landscape, delivering higher-quality products to the market faster is essential for success. Prolonged development cycles might harm automotive manufacturers’ sales and customer loyalty. Many industries rely on high-performance computing (HPC) to achieve this goal.

Artificial Intelligence 71

Artificial Intelligence Computer and Electronics Financial Services Manufacturing 71

Krebs on Security

AUGUST 22, 2023

In a blog post published last month, Cisco Talos said it was seeing a worrisome “increase in the rate of high-sophistication attacks on network infrastructure.” But at a very important level, it doesn’t matter how or why the attackers got that initial foothold on your network.

Honeypots 182

Honeypots Ransomware Access Cloud 182

IBM Big Data Hub

OCTOBER 12, 2023

On the front-line guiding client technology decisions, our services partners are crucial to the IBM Ecosystem and our success. ​ IBM watsonx Assistant helps deliver consistent and intelligent customer service solutions with conversational AI. .​ IBM is working with our partners on multiple ways watsonx.ai

Artificial Intelligence 67

Artificial Intelligence Government Access Cloud 67

Collibra

DECEMBER 5, 2023

At the heart of the AI revolution is the principle of ‘trusted data,’ a cornerstone for successful AI initiatives. In the financial sector, AI is a game-changer, leveraging predictive analytics for market trends, risk assessment and customer service optimization. You can see the changes happening already.

Government 59

Government Risk Compliance Customer Experience 59

IBM Big Data Hub

DECEMBER 18, 2023

This is why IBM® NS1 Connect ® pays so much attention to the customer migration process. We pride ourselves on our DNS expertise and our hands-on approach to customer service. The NS1 migration process Customers often ask us how long their migration will take. That’s why we treat it like a de facto migration.

Risk 78

Risk Analytics Marketing Cloud 78

IBM Big Data Hub

JANUARY 25, 2024

Business leaders are eager to redesign their business strategies to better serve customers, patients, employees, partners or citizens more efficiently and improve the overall experience. .” Even my children tease me when they hear his “do good” advice and I’ll admit I let him have a pass on the grammar front.

Artificial Intelligence 105

Artificial Intelligence Communications Education Risk 105

IBM Big Data Hub

APRIL 10, 2023

A well-designed data architecture should support business intelligence and analysis, automation, and AI—all of which can help organizations to quickly seize market opportunities, build customer value, drive major efficiencies, and respond to risks such as supply chain disruptions.

Government 94

Government Metadata Access Risk 94

Security Affairs

SEPTEMBER 10, 2021

Microsoft sent Service Health Notification to customers potentially impacted by Azurescape to change privileged credentials for containers deployed to the platform before August 31, however the IT giant is not aware of attacks in the wild exploiting the flaw. Our investigation surfaced no unauthorized access to customer data.”

Access 115

Access Security IT Information Security 115

IBM Big Data Hub

FEBRUARY 23, 2024

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

IBM Big Data Hub

OCTOBER 11, 2023

This operations manager understood the importance of catering to their loyal customer base, some of whom resided in different time zones. In their quest to provide exceptional service, they faced a challenge—how to ensure that customers could place orders as soon as new shipments of their artisanal products arrived.

Customer Experience 93

Customer Experience Cloud Authentication Compliance 93

IBM Big Data Hub

NOVEMBER 21, 2023

IBM ® Maximo ® has been a leading enterprise asset management solution in the industry for four decades, helping customers streamline work processes with a centralized platform for managing tasks, inventory, regulatory compliance and reporting capabilities. Maximo customers will be required to move to MAS when Maximo 7.x

Cloud 51

Cloud Analytics IT Compliance 51

IBM Big Data Hub

APRIL 13, 2023

Programs for partners must be built with partners The role of partnership is more important than ever today, especially when it comes to bringing client solutions to market faster. The past three months have been transformative for the IBM Ecosystem. Here are some key takeaways on just how far we’ve come together.

Marketing 78

Marketing Sales Access IT 78

IBM Big Data Hub

FEBRUARY 6, 2024

Perhaps the most important difference between cyber and disaster recovery is the nature of the threat they are intended to mitigate. Today’s enterprises face a broad range of threats to their security, assets and critical business processes. DR itself typically targets a wider range of threats than just those that are cyber in nature.

Data breaches 98

Data breaches Phishing Cloud Ransomware 98

IBM Big Data Hub

FEBRUARY 9, 2023

In our last blog , we delved into the seven most prevalent data challenges that can be addressed with effective data governance. It’s important to coordinate and standardize policies, roles, and data management processes to align them with the business objectives. Don’t try to do everything at once!

Government 83

Government e-Delivery Compliance Access 83

IBM Big Data Hub

JANUARY 9, 2024

A revolution across revenue operations, customer engagement, employee satisfaction and the seamless flow of product development and delivery. Picture this: your business is a dynamic player in your industry at the brink of a pivotal juncture. The result? In fact, IDC estimates that IT infrastructure-related spending will grow by a modest 4.5%

Cloud 74

Cloud Digital transformation Paper Government 74

CGI

JANUARY 21, 2020

Customer interactions in social media, consumer banking and other customer-centric industries have led to more demanding expectations. An important concern among many trade banks today is rapidly growing competition. Considerations for trade banks in navigating the digital world. Wed, 01/22/2020 - 22:49. New competitive forces.

Customer Experience 129

Customer Experience Artificial Intelligence Marketing Blockchain 129

IBM Big Data Hub

NOVEMBER 30, 2023

Businesses, regardless of their size, are recognizing the importance of a solid security strategy—especially having a strong SOC. However, these teams often lack the expertise, skills and resources to effectively combat increasingly sophisticated threats and provide the required security armour.

Digital transformation 73

Digital transformation Compliance Cybersecurity Data breaches 73