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IBM Big Data Hub
JANUARY 25, 2024
Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.
IBM Big Data Hub
FEBRUARY 12, 2024
Forrester reports that customer experience is a high priority for about 75% of global business and technology professionals and their organizations. Unlike most e-commerce sites, Reformation has a dedicated navigation for customers to explore their sustainability efforts. We’re #2.”
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