Remove resources sales-efficiency-sales-effectiveness
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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Your chatbot can prompt them and provide more self-service options and resource directions, saving your customers time and reducing your staffing needs. Boost sales AI-powered chatbots generate leads , encourage conversions and cross-sell. Chatbots efficiently speed up response times, guiding customers toward making a purchase.

Sales 96
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What is Integrated Business Planning (IBP)?

IBM Big Data Hub

A retail company experiences a sudden surge in online sales due to a viral social media campaign. By having real-time data at their fingertips, decision-makers can adjust their strategies, allocate resources accordingly, and capitalize on the unexpected spike in demand, ensuring customer satisfaction while maximizing revenue.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

This unstructured data forms the backbone for creating models and the ongoing training of generative AI, so it can stay effective over time. Leveraging this unstructured data can extend to various aspects of retail operations, including enhancing customer service through chatbots and facilitating more effective email routing.

Retail 95
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Business process reengineering (BPR) examples

IBM Big Data Hub

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. The purpose of BPR is to streamline workflows , eliminate unnecessary steps and improve resource utilization.

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Streamlining supply chain management: Strategies for the future

IBM Big Data Hub

In today’s complex global business environment, effective supply chain management (SCM) is crucial for maintaining a competitive advantage. To mitigate these risks , companies need the resources and technology to develop robust contingency plans.

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GKN Aerospace — Journey to integrated business planning

IBM Big Data Hub

However, this expansion brought forth challenges in effectively managing the broader aspects of the organization. It soon became clear that effective management practices and strategies were needed to address these challenges and ensure the continued success of the business. What departments are Planning Analytics used for?

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4 ways to empower small and medium businesses with generative AI

IBM Big Data Hub

Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. Watsonx Code Assistant can help enterprises achieve a 30% reduction in development effort or 30% productivity gain , which allows them to more effectively and efficiently serve SMBs.