Remove resources sales-culture-2024-priorities
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Business process reengineering (BPR) examples

IBM Big Data Hub

The purpose of BPR is to streamline workflows , eliminate unnecessary steps and improve resource utilization. This blog outlines some BPR examples that benefit from a BPM methodology. BPR involves business process redesign that challenges norms and methods within an organization.

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7 customer experience trends in 2024

IBM Big Data Hub

Forrester reports that customer experience is a high priority for about 75% of global business and technology professionals and their organizations. For many reasons—building trust, including customers in decision making, and creating a belonging culture—Airbnb has great customer loyalty.

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Top 6 predictions for AI advancements and trends in 2024

IBM Big Data Hub

In 2024, the initial cultural fascination with early generative AI yields tangible business results. Using insights from extensive collaborations with customers and partners in more than 25 countries, we’re excited to share well-informed predictions and emerging trends for 2024. trillion and 4.4