IBM Big Data Hub

DECEMBER 15, 2023

Good customer service can increase brand loyalty and bad customer service can hurt customer retention. Organizations must dedicate the appropriate resources to each channel as dictated by their customers’ preferences. Therefore, poor customer service is a major impediment to business growth and customer retention.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Communications Libraries 75

IBM Big Data Hub

JANUARY 18, 2024

Your chatbot can prompt them and provide more self-service options and resource directions, saving your customers time and reducing your staffing needs. However, chatbots can now automate workflows, liberating employees from repetitive tasks. Your potential market is worldwide.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

IBM Big Data Hub

NOVEMBER 30, 2023

A talent acquisition strategy is a comprehensive plan an organization develops to optimize its talent acquisition—the identification, attraction and retention of the right talent. Monitor website traffic, application rates and employee referrals to gauge their success. This helps create a smoother and more efficient experience.

Analytics 69

Analytics Communications Marketing IT 69

IBM Big Data Hub

APRIL 4, 2024

And while enterprise resource planning (ERP) integrates and manages all aspects of a business, BPM focuses on its individual functions—optimizing the organization’s existing, repeatable processes end-to-end. BPM can also provide real-time visibility into claim status and performance metrics.

Compliance 60

Compliance Mining Risk Marketing 60

IBM Big Data Hub

MARCH 19, 2024

The organization that learns to leverage the latest in AI tools is able to free up employee time, so they can put a little more “humanity” into their human resources operations. IBM watsonx Orchestrate automates repetitive HR tasks with a conversational interface to manage and simplify multiple application workflows in HR.

Analytics 70

Analytics Risk Compliance Artificial Intelligence 70

Enterprise Software Blog

OCTOBER 4, 2023

For example, in one of our latest surveys that we carried out, we found out that: 80% percent of development teams don’t work with the designer and lack design resources. Measure improvements in workflow automation, resource allocation, and task completion times. 60% percent of development teams don’t use prototyping tools.

Digital transformation 59

Digital transformation Marketing IT Data structuring 59