IBM Big Data Hub

JANUARY 18, 2024

Give personalized services and suggestions Chatbots not only respond quickly but also anticipate customer needs, deliver useful messages and recommend new products. Your chatbot can prompt them and provide more self-service options and resource directions, saving your customers time and reducing your staffing needs.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

IBM Big Data Hub

FEBRUARY 14, 2024

AI is not yet loading the dishwasher after supper—but can help create a legal brief, a new product design, or a letter to grandma. Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately. We’re all amazed by what AI can do.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

IBM Big Data Hub

FEBRUARY 12, 2024

Consumers could learn about new products and services without leaving their homes or turning on the TV. This means organizations need to devote more resources to improving their SEO, mobile apps and social media presences. Consumer advocacy The rise of social media platforms, chatrooms and message boards gave consumers a voice.

Customer Experience 103

Customer Experience Retail Artificial Intelligence Manufacturing 103

IBM Big Data Hub

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. Enterprise marketing teams stand to benefit greatly from generative AI, yet introduction of this capability will require new skills and processes.

Marketing 122

Marketing B2B Customer Experience Communications 122

IBM Big Data Hub

NOVEMBER 30, 2022

With embeddable AI, you get a set of flexible, fit-for-purpose AI models that developers can use to provide enhanced end-user experiences—like, automatically transcribing voice messages and video conferences to text. The new libraries include: IBM Watson Natural Language Processing Library for Embed.

Libraries 91

Libraries Data science Cloud Mining 91

IT Governance

NOVEMBER 17, 2023

One of the targets was the security researcher Graham Cluley, who blogged last month about being on the receiving end of a phishing message that was addressed to him personally and sent via the official Booking.com app. Get started The post Catches of the Month: Phishing Scams for November 2023 appeared first on IT Governance UK Blog.

Phishing 96

Phishing Artificial Intelligence Cloud Cybersecurity 96

IBM Big Data Hub

DECEMBER 14, 2022

Suddenly her new plan doesn’t seem worth the aggravation. Then there’s IBM Watson® Assistant —the always-learning, highly resourceful virtual agent. Similarly, IBM is working together with CcaaS providers like Nice to make it even simpler to build, deploy and scale AI-powered virtual voice agents. More waiting follows.

Customer Experience 86

Customer Experience Mining Retail Analytics 86

IBM Big Data Hub

FEBRUARY 13, 2024

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. The process demands high-level skills and resources, but the results are more likely to be compliant, custom-tailored and business-specific. Garbage in, garbage out.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

IBM Big Data Hub

OCTOBER 16, 2023

Voice-based queries use Natural Language Processing (NLP) and sentiment analysis for speech recognition. Personal assistants and voice assistants It’s ML that powers the tasks done by virtual personal assistants or voice assistants, such as Amazon’s Alexa and Apple’s Siri.

Marketing 51

Marketing Data science e-Discovery Artificial Intelligence 51

IBM Big Data Hub

DECEMBER 13, 2023

Read the blog: How generative AI is transforming customer service Customer service types that organizations should prioritize By offering different types of customer service and several customer support channels, organizations demonstrate they are investing in customer care.

Customer Experience 81

Customer Experience Artificial Intelligence Communications Marketing 81

Collibra

APRIL 20, 2023

Our World in Data has the best data that science currently has to offer and resources for understanding what the data means, including these three key metrics, as shown in the charts below. Climate Tech,” a new term that refers to any organizations and technology solutions geared toward addressing climate change, has grown at a rapid pace.

Government 87

Government Agriculture Manufacturing Analytics 87

IT Governance

JUNE 13, 2019

In this blog, we explain how data protection by design and by default works, and provide examples of the steps you should take to achieve it. Here’s an example: an organisation introduces a voice recognition system to verify users. However, now that it’s a legal requirement, the rules surrounding it are both clearer and stricter.

GDPR 90

GDPR Personal data Compliance Privacy 90

KnowBe4

DECEMBER 6, 2022

Keep An Eye Out] Beware of New Holiday Gift Card Scams. Roger covers these three scams in a short [VIDEO] and in detail on the KnowBe4 blog: You Need to Pay a Bill Using Gift Cards. Blog post with 2:13 [VIDEO] and links you can share with your users and family: [link]. We announced the brand-new mobile learner app.

Security awareness 93

Security awareness Phishing Risk Insurance 93

The Last Watchdog

DECEMBER 6, 2019

In the enterprise environment, domain names, DNS, and certificates are the lifeline to any internet-based application including websites, email, apps, virtual private networks (VPNs), voice over IP (VoIP) and more.

Security 135

Security Risk Marketing Cybersecurity 135

CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Data has become an essential resource and a key element in the growth strategy of large retail organizations. Ignoring their experience could dramatically limit retailers’ performance, while learning from them can open a world of new opportunities. Add new comment.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

Rocket Software

OCTOBER 19, 2021

This means encouraging every Rocketeer to show up as their whole self and amplifying diverse voices across the organization to reflect our core values of empathy, humanity, trust and love. Participants noted the confidence, resilience, empathy, creativity and perseverance they gained as a result of this amazing resource.

Education 95

Education Authentication IT Access 95

Archive-It

OCTOBER 18, 2021

Community Webs , the Internet Archive’s community history web archiving program, is welcoming over 60 new members from across the US, Canada and internationally. The program also offers resources to support a local history web archiving community of practice and to facilitate scholarly research. by the Community Programs team.

Digital preservation 26

Digital preservation Archiving Access IT 26

IT Governance

MARCH 29, 2024

Here are all our Q&As to date, grouped by broad topic: AI Cyber attacks and data breaches Cyber Essentials Cyber resilience Cyber security Data privacy DORA Incident response ISO 27001 PCI DSS PECR Security testing Training Miscellaneous To get new expert insights straight to your inbox, sign up to our weekly newsletter, the Security Spotlight.

Data Privacy 52

Data Privacy Compliance GDPR Privacy 52

IBM Big Data Hub

SEPTEMBER 6, 2023

Content generation: The recent launch of OpenAI’s generative AI platform ChatGPT in November of 2022 has prompted a flood of new use cases for AI. AI can help marketers create and optimize content to meet the new standards. Challenges Training AI solutions: Just like humans, AI requires significant training to learn a new task.

Marketing 86

Marketing Artificial Intelligence Customer Experience Privacy 86

IBM Big Data Hub

NOVEMBER 9, 2023

As a member-based society of music professionals, the not-for-profit represents the voices of performers, songwriters, producers, sound engineers, and all music professionals. To better engage its members and attract new ones, the Recording Academy needed to modernize, migrating its legacy CRM database to a cloud-based solution.

Digital transformation 63

Digital transformation Marketing Cloud Retail 63

The Schedule

APRIL 30, 2020

We’ve had blog posts about RIM month in a state of emergency and about calculating storage costs. We unveiled on our microsite our initial list of RM toolkit resources. My own very adequate memory not being good enough for Starfleet, I am pleased to put my voice to this official record of this day. End log.”.

Records Management 40

Records Management IT Security 40

KnowBe4

APRIL 4, 2023

Blog post with screenshots and links: [link] [Live Demo] Ridiculously Easy Security Awareness Training and Phishing Old-school awareness training does not hack it anymore. Get a look at THREE NEW FEATURES and see how easy it is to train and phish your users. KnowBe4 Mobile Learner App - Users can now train anytime, anywhere!

Phishing 87

Phishing Security awareness Cybersecurity Education 87

The Last Watchdog

OCTOBER 19, 2021

Wildland’s new paradigm. I highly recommend reading Zuboff’s New York Times Book of the Year, The Age of Surveillance Capitalism: The Fight for A Human Future At the New Frontier of Power as well as viewing Rifkin’s riveting speech, The Third Industrial Revolution: A Radical New Sharing Economy.

Blockchain 206

Blockchain Paper Access Cloud 206

IBM Big Data Hub

NOVEMBER 30, 2022

Suddenly her new plan doesn’t seem worth the aggravation. Then there’s IBM Watson® Assistant —the always-learning, highly resourceful virtual agent. Find out more about IBM Watson ® Assistant for Voice. The post Call center modernization with AI appeared first on Journey to AI Blog. More waiting follows.

Customer Experience 52

Customer Experience Mining Retail Analytics 52

IBM Big Data Hub

APRIL 18, 2024

In that instance, the AGI would require the ability to handle fragile objects, manipulate tools in real-world settings and be able to adapt to new physical tasks quickly. Creating new ideas, concepts or solutions is a hallmark of human creativity. This might lead to the formulation of entirely new hypotheses and research avenues.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

ChiefTech

MAY 6, 2007

This is the old ChiefTech blog. However, you need to come over and see my new blog at chieftech.com.au. Disclaimer: Information on this blog is of a general nature and represents my own independent opinion. It may come down to the perspective you take, was this about voice or power? ©2005-2009.

Paper 40

Paper Archiving IT 40

ChiefTech

JUNE 10, 2007

This is the old ChiefTech blog. However, you need to come over and see my new blog at chieftech.com.au. Disclaimer: Information on this blog is of a general nature and represents my own independent opinion. BTW the Secondlife research blog looks like it could be a great resource for tracking developments in this space.

e-Discovery 40

e-Discovery Paper Archiving Marketing 40

Archive-It

JUNE 16, 2021

Meet the international research teams who will explore web archive collections data with new and developing analysis tools on the Archives Unleashed Project’s blog. Community News. Community News. New opportunity for public libraries around the world. Introducing Archive-It Sponsored. All are welcome!

Archiving 26

Archiving IT Libraries Data science 26

John Battelle's Searchblog

AUGUST 18, 2013

The post Thoughts on Ford’s OpenXC: In The Future, Brands With Open Data Will Win appeared first on John Battelle's Search Blog. There was a hack that turned driving data into music – if you drive aggressively and waste resources, the music gets aggravating. If you drive well, it gets soothing.

Marketing 109

Marketing IT Access 109

John Battelle's Searchblog

DECEMBER 30, 2015

appeared first on John Battelle's Search Blog. That Louis wrote the foreword, in full and impossibly messianic voice, was pitch perfect – what a joy it was to once again hear his distinct tone, and then to experience Steven’s energy in the pages that followed. The post Can Business Get A Conscience?

IT 72

IT Marketing 72

Archive-It

MARCH 1, 2022

Community Webs , an initiative of Archive-It and the Internet Archive, advances the capacity for public libraries and other community-focused memory institutions to build web and digital archives documenting local history and voices that have been underrepresented in the historic record.

Digital preservation 26

Digital preservation Archiving Libraries Access 26

eDiscovery Daily

FEBRUARY 12, 2018

When looking at data for new SaaS unicorns, Poyar found that only “a measly” 21% of those publish pricing. Poyar discusses potential reasons for the shift away from pricing transparency (which Rob covers on his blog). Voiced by Amazon Polly. How important is pricing transparency to you when considering solution alternatives?

Cloud 40

Cloud Sales Education Marketing 40

John Battelle's Searchblog

JANUARY 5, 2022

I’ve been exploring crypto for enough time to have developed a point of view on a handful of people and resources I trust to help me make sense of what is an increasingly fractious and confusing space. There’d be an entirely different set of resources for that task! Packy McCormick. Fred Wilson. Katie Haun.

IT 28

IT Government Access 28

John Battelle's Searchblog

DECEMBER 29, 2016

appeared first on John Battelle's Search Blog. Plus, every new release of Android (I don’t use iOS) seems to increase the utility of notifications, voice, and search. Which is a really good thing (and augurs some very cool new opportunities, which I’ll probably explore in my predictions post).

IoT 40

IoT Blockchain Marketing IT 40

Positively RIM

JUNE 2, 2016

The quest was for a common vision, collaboration, and resource sharing that casts out redundancy. This new found confidence and identity is significant for MER, which started as Managing Electronic Records when business records were first being digitized in large numbers. Thoughts on session content will be in future Blog posts.]

Records Management 40

Records Management Information governance Government IT 40

John Battelle's Searchblog

FEBRUARY 15, 2016

The post The NewCo-BigCo Shift or, These Nine Things Will Change Business Forever appeared first on John Battelle's Search Blog. This levels the playing field so new kinds of companies can emerge, and it’s forcing big companies to respond to a new breed of competitor, as well as a newly empowered (and informed) consumer base.

Manufacturing 75

Manufacturing Marketing Access Authentication 75

Security Affairs

JANUARY 11, 2019

The sample contains the image of Kagamine Rin as icon, a character belonging to the singing voice synthesizer software dubbed VOCALOID. In addition, the malware embeds an utility able to bypass the User Access Control within the resource section. Malware’s piece of code (on the left); KeePass plugin’s piece of code (on the right).

Phishing 72

Phishing Archiving Sales Encryption 72