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Generative AI use cases for the enterprise

IBM Big Data Hub

Remember how cool it felt when you first held a smartphone in your hand? Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.” The compact design and touch-based interactivity seemed like a leap into the future.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Higher customer satisfaction can increase your customer value.

Sales 96
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6 Ways to elevate the Salesforce experience for your users

IBM Big Data Hub

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. Here are six ways you can elevate your Salesforce experience for customers, partners and employees. Continuously inform and engage your users.

Cloud 75
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3 myths hindering your business from adopting generative AI 

IBM Big Data Hub

It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance. Business leaders overestimate the resources required to pursue AI, often unaware of the available technology and training. That’s no longer the case.

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Data is essential: Building an effective generative AI marketing strategy

IBM Big Data Hub

But generative AI solutions can provide new capabilities for customer-facing teams in marketing to provide even greater personalization at scale and improve employee skills and performance. Enterprise marketing teams stand to benefit greatly from generative AI, yet introduction of this capability will require new skills and processes.

Marketing 122
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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications.

Retail 95
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The six strategic uses cases for AIOps

IBM Big Data Hub

By infusing artificial intelligence (AI) into IT operations , you can leverage the considerable power of natural language processing and machine learning models to automate and streamline operational workflows. Plus, we have practical next steps to guide your AIOps journey. But where to start? of global electricity use.