IBM Big Data Hub

DECEMBER 13, 2023

Conducting the best customer service strategy today requires organizations to invest in several customer service types. This way, organizations can ensure their customer base receives answers to their problems in the format they prefer. Customer service is an integral part of the customer experience.

Customer Experience 81

Customer Experience Artificial Intelligence Communications Marketing 81

IBM Big Data Hub

MARCH 7, 2024

Companies with diverse workforces are better positioned to deliver truly customer-centric experiences to all consumers. For example, when building technology, it is important that employees are aware of the cultural connotations of color schemes, symbols, and graphics. of the tech community.

Marketing 103

Marketing IT 103

IBM Big Data Hub

DECEMBER 15, 2023

Paying attention to the latest customer service trends ensures that an organization is prepared to meet changing customer expectations. Customer loyalty is waning, spurred on by the COVID-19 pandemic, social influences and the ease of switching brands. Customer service is a necessary component of this strategy.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Communications Libraries 75

IBM Big Data Hub

APRIL 10, 2024

Three in four executives reported disparate systems in their organizations and that a lack of skills, resources and common operational practices challenge business objectives. Organizations must keep up with the technology of today so they can innovate and satisfy the ever-changing needs of the customers. trillion in 2022.

Cloud 98

Cloud Marketing Customer Experience Risk 98

IBM Big Data Hub

FEBRUARY 26, 2024

Generative AI holds tremendous potential to help improve all manner of operations and customer engagement. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address. The telecom industry is no exception.

Cloud 103

Cloud Artificial Intelligence Customer Experience Retail 103

The Last Watchdog

JANUARY 24, 2022

However, business model integration of AI is in its infancy and smaller companies often lack the resources to leverage AI. However, before that happens, it’s important to understand how humans can effectively augment AI — and how to redesign business operations to back up the collaborations. The first is customer experience.

Cybersecurity 225

Cybersecurity Customer Experience Artificial Intelligence Marketing 225

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

Customer Experience 68

Customer Experience Artificial Intelligence Communications Digital transformation 68

Collibra

AUGUST 17, 2023

Data mesh is important. We have some great resources to get you up to speed on what data mesh is and why it’s important to your business: Data mesh overview Data mesh, not data mess : Podcast with Sonali Bhavsar, Managing Director for Global Data Governance, Accenture. Data mesh 101: What is data mesh? Ok you get it.

Government 90

Government Analytics IT 90

The Last Watchdog

MARCH 28, 2023

Related: Up-skilling workers to boost security Related Although you were born with an agile and analytical mind, you have very limited financial resources and few, if any, connections that can open doors to your future ambitions. Imagine being a young person who wants a career, of whatever type you can find, as a cybersecurity professional.

Cybersecurity 113

Cybersecurity Phishing Education Analytics 113

OpenText Information Management

MARCH 26, 2024

Patients are no longer passive recipients of care; they are actively seeking personalized experiences and convenient solutions. At the same time, healthcare providers are recognizing the importance of employee experience in delivering exceptional patient care.

Digital transformation 57

Digital transformation Communications Education Analytics 57

IBM Big Data Hub

FEBRUARY 23, 2024

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

IBM Big Data Hub

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. Digital transformation is an important component of a modern organization’s business operations. Companies are rethinking their business models to become more digital and competitive.

Digital transformation 78

Digital transformation Customer Experience Artificial Intelligence IoT 78

IBM Big Data Hub

JANUARY 16, 2024

Why is a strong product development strategy important? Successful companies fuse product development practices with overarching business strategies to ensure sustainable innovations that will resonate efficiently and sustainably with customers—both in existing markets and among new target audiences.

Marketing 83

Marketing Manufacturing Sales Customer Experience 83

IBM Big Data Hub

JANUARY 16, 2024

From reshaping the customer experience to bringing forth wealth management tools, the financial services sector will be at the helm of managing the lasting impact artificial intelligence (AI) will have on organizations and people. The advancements made in tech since the pandemic have boomed and ultimately changed the financial sector.

Financial Services 51

Financial Services Customer Experience Cloud Digital transformation 51

IBM Big Data Hub

MAY 1, 2023

Google Cloud Platform (GCP) enables customers to build, manage and deploy modern, scalable applications to achieve digital business success. Fundamentally, as a Cloud Operator, you need to ensure great end-user experiences while staying within budget. Let’s review how IBM Turbonomic helps customers optimize their GCP cloud costs.

Cloud 88

Cloud Customer Experience Analytics IT 88

IBM Big Data Hub

MARCH 4, 2024

IBM has developed AI+ Enterprise Transformation to equip clients with the business and technical strategy, architectures, roadmaps and hands-on experience to become an AI+ enterprise. AI is at a turning point, driving exponential advancements in an organization’s prosperity and growth.

Artificial Intelligence 107

Artificial Intelligence Cloud Government Risk 107

IBM Big Data Hub

OCTOBER 16, 2023

Containers have grown more important as organizations need portable and resource-efficient technologies, becoming the de facto compute units of modern cloud-native applications. They differ from virtual machines in that they leverage the features and resources of the host OS versus requiring a guest OS in every instance.

Compliance 79

Compliance Cloud Libraries Business Services 79

IBM Big Data Hub

SEPTEMBER 12, 2023

Models improve trade for industry and government The report finds that the tested models can eliminate up to 62% of delays on imported goods that are subject to plant, animal or health controls. The models also reduce private sector customs data collection costs by 40%.

Government 93

Government Data collection Analytics Risk 93

IBM Big Data Hub

NOVEMBER 10, 2023

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. This is the first step to a successful enterprise resource planning integration and must be completed prior to choosing an ERP software.

Cloud 122

Cloud Data migration Access Manufacturing 122

The Last Watchdog

JULY 18, 2023

In fact, the study reveals that one of the most important factors when choosing a good web hosting service is Security/Privacy features (47%), second only to Price (51%). In fact, the study reveals that one of the most important factors when choosing a good web hosting service is Security/Privacy features (47%), second only to Price (51%).

Phishing 100

Phishing Cybersecurity Encryption Passwords 100

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. The compact design and touch-based interactivity seemed like a leap into the future. Before long, smartphones became a way of life for organizations worldwide because of all they offer for business productivity and communication.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

IBM Big Data Hub

AUGUST 3, 2023

Since any disruption to this flow can have significant consequences for the company’s bottom line and its customer relationships, it is important to prioritize application monitoring within modern organizations. What is application health monitoring? Applications fail or underperform for many different reasons.

Cybersecurity 68

Cybersecurity Data collection Risk Data breaches 68

Thales Cloud Protection & Licensing

MAY 1, 2023

5 Ways CIAM Enables Effective, Secure Business Partner Identity Management madhav Tue, 05/02/2023 - 05:40 Businesses and their partners must work together without barriers to maximize customer value. This is exactly what we will be discussing in this blog post. And you can achieve this with the right CIAM technology.

B2B 87

B2B Security Access Privacy 87

IBM Big Data Hub

DECEMBER 5, 2023

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications. The impact of these investments will become evident in the coming years.

Retail 95

Retail Unstructured data Artificial Intelligence Sales 95

IBM Big Data Hub

DECEMBER 20, 2023

A successful business strategy dictates the allocation of resources and outlines how a company will achieve its strategic goals. If customer churn or dissatisfaction is a particular issue, a customer retention strategy would be more appropriate.

Marketing 78

Marketing Retail Customer Experience IT 78

IBM Big Data Hub

DECEMBER 4, 2023

Business leaders overestimate the resources required to pursue AI, often unaware of the available technology and training. Business leaders overestimate the resources required to pursue AI, often unaware of the available technology and training. Let’s get straight to the point: your company cannot afford to wait any longer.

Education 83

Education Access Marketing Government 83

Rocket Software

OCTOBER 8, 2020

Traveling can be an amazing experience. Travel insurance can give travelers some assurance that, if something does go wrong, they have resources that can help them receive medical attention, stay safe, and return home. . Customers could not easily access the information they needed, as the interface was not user-friendly or intuitive.

Insurance 89

Insurance Archiving Access Security 89

IBM Big Data Hub

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. But, unlike humans, AGIs don’t experience fatigue or have biological needs and can constantly learn and process information at unimaginable speeds.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

IBM Big Data Hub

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

IBM Big Data Hub

JANUARY 25, 2024

Business leaders are eager to redesign their business strategies to better serve customers, patients, employees, partners or citizens more efficiently and improve the overall experience. .” As a child, I thought it was cringeworthy grammar and I would correct him, insisting it should be “do well.”

Artificial Intelligence 105

Artificial Intelligence Communications Education Risk 105

OneHub

JULY 6, 2020

This not only makes it easier to share important information but for a business to provide services to their clients. Just as you would put resources into the design of any physical space within your business, virtual spaces like portals deserve the same approach. Branding your business is important. How Onehub Can Help.

Customer Experience 98

Customer Experience Phishing Communications Marketing 98

IBM Big Data Hub

NOVEMBER 21, 2023

IBM ® Maximo ® has been a leading enterprise asset management solution in the industry for four decades, helping customers streamline work processes with a centralized platform for managing tasks, inventory, regulatory compliance and reporting capabilities. Maximo customers will be required to move to MAS when Maximo 7.x

Cloud 51

Cloud Analytics IT Compliance 51

IBM Big Data Hub

NOVEMBER 20, 2023

However, keeping employees happy and engaged can be challenging, especially when considering available resources and the need to meet other organizational goals. An organization is only as strong as its talent pool, so organizations have increasingly embraced talent management as a core component of their overarching strategy.

Customer Experience 108

Customer Experience Communications IT Authentication 108

IBM Big Data Hub

MAY 17, 2023

Similarly with ticket reopens: if a ticket is reopened after being resolved, it indicates the need to address an issue with training or IT resources. Because IT processes like ticket management are manual, they invite discrepancies and human error which can easily impact important KPIs and other downstream activities.

Mining 76

Mining IT Analytics Communications 76

IBM Big Data Hub

NOVEMBER 9, 2023

And with the help of IBM Consulting, the RA is rapidly transforming the member experience. And digital experiences define your brand, whether you’re a retailer, a bank, or the Recording Academy,” says Panos A. It’s a major production. In short, members are the lifeblood of the Recording Academy.

Digital transformation 63

Digital transformation Marketing Cloud Retail 63

IBM Big Data Hub

MARCH 14, 2024

In this article, Product Manager Uche Nwankwo provides guidance on a set of producer and consumer metrics that customers should monitor for optimal performance. Why is it important to monitor Kafka clients? It has evolved into the de facto standard for data streaming, as over 80% of Fortune 500 companies use it.

Cloud 93

Cloud IT 93

erwin

NOVEMBER 13, 2020

Of course, enterprise architecture plays an important role in helping to confront and/or capitalize on these use cases: COVID-19 Global Response Plans. The business challenges facing organizations today emphasize the value of enterprise architecture (EA) , so the future of EA is closer than you think. Are you ready for it? Cloud Migration.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131