IBM Big Data Hub

NOVEMBER 10, 2023

In this blog, we’ll look at five simple ways to optimize spend with IBM Turbonomic — a hybrid cloud cost optimization platform and the “Ops” in FinOps — while still leveraging the elasticity of the cloud. Turbonomic monitors the applications performance and identifies any bottlenecks that are causing issues.

Cloud 75

Cloud Retail Sales IT 75

IBM Big Data Hub

MAY 1, 2023

Google Cloud Platform (GCP) enables customers to build, manage and deploy modern, scalable applications to achieve digital business success. Fundamentally, as a Cloud Operator, you need to ensure great end-user experiences while staying within budget. Let’s review how IBM Turbonomic helps customers optimize their GCP cloud costs.

Cloud 88

Cloud Customer Experience Analytics IT 88

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Like diligent students, these generative models soak up information and identify patterns, structures and relationships between data points, which is how they learn the grammar of poetry, artistic brushstrokes and musical melodies.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

OpenText Information Management

APRIL 4, 2024

Customers are uncertain: delaying purchases and shopping around. Brands that win in this new era will use customer success to drive transformative change with an eye to the future. What is customer success? Customer success grew out of the boom in SaaS companies. Coming out of the pandemic, customers have new priorities.

Sales 62

Sales B2B Communications Insurance 62

The Last Watchdog

FEBRUARY 7, 2023

According to a recent report , small businesses (defined as those with under 250 employees) receive the highest rate of targeted malicious emails at one in every 323 emails, and 87 percent of those businesses hold customer data that could be targeted in an attack.

Cybersecurity 198

Cybersecurity Security IT Privacy 198

IBM Big Data Hub

NOVEMBER 30, 2023

A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent , as employees increasingly make decisions on where to work based on how they respond to employee needs. Encouraging employee feedback is the best way to identify new ways to improve employee satisfaction.

Communications 107

Communications Customer Experience Authentication IT 107

IBM Big Data Hub

AUGUST 3, 2023

In today’s fast-paced digital landscape, organizations need to ensure their cloud infrastructure is not only efficient and scalable but also compliant with various regulatory standards. IBM Cloud Terraform provider is used to manage IBM Cloud resources.

Compliance 72

Compliance Cloud Marketing Risk 72

IBM Big Data Hub

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

IBM Big Data Hub

JANUARY 15, 2024

However, a lack of precise top-level planning and a narrow focus on technology without integration with business needs led to significant investments with suboptimal results for many companies. They identified the lack of an end-to-end perspective and the need to enrich process management methods.

Mining 75

Mining Digital transformation Insurance Artificial Intelligence 75

IBM Big Data Hub

FEBRUARY 19, 2024

The pandemic and its aftermath highlighted the importance of having a robust supply chain strategy , with many companies facing disruptions due to shortages in raw materials and fluctuations in customer demand. To mitigate these risks , companies need the resources and technology to develop robust contingency plans.

Blockchain 88

Blockchain Analytics Artificial Intelligence Marketing 88

IBM Big Data Hub

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Gone are the days of prompts like “Press 6 to connect to customer service.”

Sales 96

Sales Artificial Intelligence Communications Marketing 96

IBM Big Data Hub

JANUARY 25, 2024

Business leaders are eager to redesign their business strategies to better serve customers, patients, employees, partners or citizens more efficiently and improve the overall experience. Learn the principles of trust and transparency recommended by IBM for organizations to responsibly integrate AI into their operations.

Artificial Intelligence 105

Artificial Intelligence Communications Education Risk 105

IBM Big Data Hub

AUGUST 3, 2023

This means companies especially need their software applications to perform optimally because they are often a source of competitive advantage. Application health monitoring is a diagnostic process that involves identifying application health issues and creating a resolution plan before they turn into greater issues for an organization.

Cybersecurity 68

Cybersecurity Data collection Risk Data breaches 68

IBM Big Data Hub

DECEMBER 15, 2023

Paying attention to the latest customer service trends ensures that an organization is prepared to meet changing customer expectations. Customer loyalty is waning, spurred on by the COVID-19 pandemic, social influences and the ease of switching brands. Customer service is a necessary component of this strategy.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Communications Libraries 75

IBM Big Data Hub

JUNE 29, 2023

Integrated planning incorporates supply chain planning, demand planning, and demand forecasts so the company can quickly assess the impact on inventory levels, supply chain logistics, production plans, and customer service capacity. Strategic planning Integrated Business Planning starts with strategic planning.

Analytics 83

Analytics Sales Marketing Risk 83

IBM Big Data Hub

FEBRUARY 23, 2024

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

IBM Big Data Hub

NOVEMBER 10, 2023

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. This process can be complicated and feel overwhelming, depending on the needs of your organization. Which key performance indicators (KPIs) need to be tracked? The next step is the design phase.

Cloud 122

Cloud Data migration Access Manufacturing 122

IBM Big Data Hub

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. But, unlike humans, AGIs don’t experience fatigue or have biological needs and can constantly learn and process information at unimaginable speeds.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

IBM Big Data Hub

MAY 12, 2023

A global fast-moving consumer goods (FMCG) enterprise needed to modernize its product portfolio, focusing on high-growth categories like pet care, coffee and consumer health. Along the way, it needed to transform its organizational footprint, technology architecture and workplace culture—all sustainably.

Cloud 81

Cloud Energy and Utilities Digital transformation Communications 81

IBM Big Data Hub

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. This might include a virtual model wearing outfits that match the customer’s body type, fashion choices and activities of interest.

Marketing 122

Marketing B2B Customer Experience Communications 122

IBM Big Data Hub

DECEMBER 18, 2023

Through decades of research, business thinkers identified several types of business strategy that can help guide an organization’s plans. It’s essential to identify the people they serve and determine the most effective ways to engage with them. These business strategies can be categorized into 3 distinct types: 1.

Marketing 75

Marketing Customer Experience IT 75

IBM Big Data Hub

FEBRUARY 12, 2024

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. We’re #2.”

Customer Experience 77

Customer Experience Artificial Intelligence Marketing Access 77

IBM Big Data Hub

JANUARY 25, 2024

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

Customer Experience 74

Customer Experience Retail Sales Artificial Intelligence 74

IBM Big Data Hub

SEPTEMBER 6, 2023

From customized content creation to task automation and data analysis, AI has seemingly endless applications when it comes to marketing, but also some potential risks. Today, AI technologies are being used more widely than ever to generate content, improve customer experiences and deliver more accurate results.

Marketing 86

Marketing Artificial Intelligence Customer Experience Privacy 86

Thales Cloud Protection & Licensing

NOVEMBER 14, 2018

More manufacturers are providing factory originated machine identities in order to clearly identify each device—these are often thought of as the device’s “birth certificate.” Organizations need to understand how to support machine credentialing for IoT, and how to securely manage increase demand for certificates. About Ben Rogers.

IoT 85

IoT Authentication Communications Manufacturing 85

IBM Big Data Hub

MARCH 15, 2024

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. Ultimately, they needed best-in-class application modernization tooling to help deliver on that obligation. This allowed them to deliver higher-quality health outcomes to their customers.

Cloud 100

Cloud Risk IT 100

IBM Big Data Hub

JUNE 30, 2023

The industrial sector is facing a perfect storm when it comes to their supply chains: an outdated reliance on manual processes, raw materials demand that will likely outpace supply, as well as potential resource constraints. Lower fulfillment shipping costs and improved customer satisfaction. The possibilities?

Manufacturing 73

Manufacturing Mining B2B Analytics 73

The Last Watchdog

MAY 2, 2023

Experts must monitor firewalls, test business continuity plans and identify vulnerabilities with seemingly little payoff. If analysts become exhausted, pessimistic or overwhelmed trying to keep up with relentless and innovative hackers, companies and customer data could be at risk. Automation is the key to removing most of the burnout.

Cybersecurity 167

Cybersecurity Risk Phishing Authentication 167

IBM Big Data Hub

FEBRUARY 8, 2024

HR can help people navigate these changes in several ways, including developing a career roadmap that aligns with their experience and goals, providing support as they navigate different stages of family planning, creating a physical workspace that accommodates their accessibility needs and personality traits or providing flexible work arrangements.

Access 97

Access Communications Artificial Intelligence IT 97

IBM Big Data Hub

DECEMBER 5, 2023

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications.

Retail 95

Retail Unstructured data Artificial Intelligence Sales 95

IBM Big Data Hub

JANUARY 16, 2024

Successful companies fuse product development practices with overarching business strategies to ensure sustainable innovations that will resonate efficiently and sustainably with customers—both in existing markets and among new target audiences. During this phase, cross-collaborative efforts should focus on ideation and iteration.

Marketing 83

Marketing Manufacturing Sales Customer Experience 83

Security Affairs

NOVEMBER 22, 2022

It’s no secret that cyber security has become a leading priority for most organizations — especially those in industries that handle sensitive customer information. In its API Security Top 10 , the Open Web Application Security Project (OWASP) identifies the top ten threats to APIs. Lack of Resources and Rate Limiting.

Authentication 116

Authentication B2B Passwords Digital transformation 116

erwin

MAY 2, 2022

This blog outlines a solid foundation for data modeling of online transaction processing (OLTP) systems as they move to the cloud. Other types of databases will be covered in subsequent blogs. The cloud offers infinitely scalable resources – but, at a cost. Then begin to identify each entity’s attributes.

Cloud 98

Cloud Insurance Metadata IT 98

Collibra

JULY 14, 2023

The AWS Competency Program’s goal is to give AWS customers confidence that the AWS Partner has demonstrated technical expertise and a proven track record in specialty areas across various industries, use cases and workloads. However, only 27% of organizations report that they have an established data-driven culture.

Analytics 78

Analytics Government Metadata Financial Services 78

IBM Big Data Hub

APRIL 5, 2024

In the era of gen AI and hybrid cloud, IBM Cloud® HPC brings the computing power organizations need to thrive. Prolonged development cycles might harm automotive manufacturers’ sales and customer loyalty. For EDA companies, using AI-infused HPC methods is important for identifying the tests that need to be re-run.

Artificial Intelligence 71

Artificial Intelligence Computer and Electronics Financial Services Manufacturing 71

IBM Big Data Hub

JANUARY 15, 2024

Digital transformations also enable organizations to pause and identify which strategic approaches are worthwhile in today’s environment and where they should direct their energies. But organizations still need humans to decide what actions to take based on what the ML-analyzed data shows.

Digital transformation 78

Digital transformation Customer Experience Artificial Intelligence IoT 78

IT Governance

MAY 17, 2022

By probing organisations’ systems and services, an auditor can identify security weaknesses, and determine whether their practices comply with relevant laws, such as the GDPR (General Data Protection Regulation). In this blog, we explain how cyber security audits work and show you how to conduct one. What is a cyber security audit?

IT 126

IT Security Data breaches GDPR 126