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Generative AI: Meet your partner in customer service

IBM Big Data Hub

It is now a necessity to implement AI to deliver the personalized journeys your customers are expecting.Generative AI is especially necessary as your company works with a growing number of customers. 3 ways Generative AI can improve your customer service It can feel challenging to know where to get started with AI and how to prove its value.

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Artificial intelligence and a new era of human resources

IBM Big Data Hub

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. These conversations are happening as the workforce is undergoing a major change.

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Generative AI use cases for the enterprise

IBM Big Data Hub

Remember how cool it felt when you first held a smartphone in your hand? Like diligent students, these generative models soak up information and identify patterns, structures and relationships between data points, which is how they learn the grammar of poetry, artistic brushstrokes and musical melodies.

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How to build a successful talent acquisition strategy

IBM Big Data Hub

The success of any organization relies on its ability to attract, retain and develop top talent. Talent acquisition refers to the ongoing strategy and process an organization and its HR department uses to source, attract, evaluate, hire and retain the highly-qualified new employees it needs to grow.

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Generative AI as a catalyst for change in the telecommunications industry

IBM Big Data Hub

AI can also help drive automated outreach that anticipates customers’ needs and issues, along with personalized marketing that can drive boosted sales and optimize the customer experience. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Part 3 will discuss how to manage the various DT risks. Introduction. So, at the outset, a good question to ask is What is DT ?

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The Hacker Mind Podcast: Hacking Real World Criminals Online

ForAllSecure

Find out what Daniel looks for and how he does digital forensics using social media and other open source resources. VAMOSI: How do you find a suspect in a criminal case? How do you use digital to find a real world criminal? How do you use digital to find a real world criminal? You find clues. They could.

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