Remove resources customer-experience-best-practice
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Many Public Salesforce Sites are Leaking Private Data

Krebs on Security

Customers can access a Salesforce Community website in two ways: Authenticated access (requiring login), and guest user access (no login required). The guest access feature allows unauthenticated users to view specific content and resources without needing to log in. ” . ” .” ”

Access 287
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IBM and TechD partner to securely share data and power insights with gen AI

IBM Big Data Hub

Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource. In today’s rapidly evolving digital world, immediate responses are crucial for delivering outstanding user experiences.

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The journey to a mature asset management system

IBM Big Data Hub

This blog series discusses the complex tasks energy utility companies face as they shift to holistic grid asset management to manage through the energy transition. Each step in the journey demands adopting new processes and ways of working, which dedicated best practice tools and optimization models support.

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4 ways to empower small and medium businesses with generative AI

IBM Big Data Hub

Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. By adopting these 4 best practices to invest in the right technology and leverage the most recent advances in generative AI , enterprises can unlock unique services for SMB customers.

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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Big Data Hub

By equipping and sharing AI knowledge and best practices, we help ensure successful and safe adoption of AI across the industry. Generative AI holds tremendous potential to help improve all manner of operations and customer engagement.

Cloud 103
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Generative AI use cases for the enterprise

IBM Big Data Hub

Design content, ad campaigns and innovative products that build better customer experiences. These public options offer limited control, less customization of model behavior and outputs and the potential for bias inherited from the pre-trained models.

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Conversational AI use cases for enterprises

IBM Big Data Hub

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. This sophisticated foundation propels conversational AI from a futuristic concept to a practical solution.

Analytics 106