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OpenText Information Management
APRIL 4, 2024
Customers are uncertain: delaying purchases and shopping around. Brands that win in this new era will use customer success to drive transformative change with an eye to the future. What is customer success? Customer success grew out of the boom in SaaS companies. Coming out of the pandemic, customers have new priorities.
IBM Big Data Hub
JULY 10, 2023
It includes every aspect of an employee’s professional life—from workplace culture, company mission, title, daily responsibilities and co-workers to workspaces, systems, company policies and interactions with human resources. The study found that every 1-star increase in a company’s Glassdoor rating was linked to 2.05
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