IBM Big Data Hub

JANUARY 18, 2024

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Offer self-service options Customers often prefer to complete simple tasks independently.

Sales 95

Sales Artificial Intelligence Communications Marketing 95

IBM Big Data Hub

FEBRUARY 23, 2024

AI bots provide round-the-clock service, helping to ensure that customer queries receive attention at any time, regardless of high volume or peak call times; customer service does not suffer. Marketing and sales: Conversational AI has become an invaluable tool for data collection.

Analytics 105

Analytics Artificial Intelligence Marketing Education 105

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.

Retail 52

Retail Manufacturing Compliance Access 52

Collibra

MARCH 11, 2021

Here is an example of how an insurance company working with Collibra set up its operating model: The insurance company is cross-functional, frequently requiring collaboration among different lines of business, such as finance, sales, marketing and IT. Decentralized or federated (there are multiple groups of authority).

Government 59

Government Communications Insurance Customer Experience 59

Collibra

APRIL 11, 2022

Here is an example of how an insurance company working with Collibra set up its operating model: The insurance company is cross-functional, frequently requiring collaboration among different lines of business, such as finance, sales, marketing and IT. Decentralized or federated (there are multiple groups of authority).

Government 52

Government Communications Insurance Customer Experience 52

CILIP

JULY 19, 2019

This episode episode sees Crown's digital transformation sales lead interview Commercial Account Director from Preservica Nathan Vooght. Kevin: So if a senior board level person working in financial services is having conversations on slack or instant messenger, can Preservica help preserve the full spectrum through digital archiving?

Archiving 40

Archiving Records Management GDPR Digital transformation 40

IT Governance

MARCH 11, 2024

million OpenSea records for sale on hacking forum A cyber criminal known as ‘bossmoves90004’ claims to have exfiltrated 6.9 million data records from the NFT (non-fungible token) marketplace OpenSea, which they have offered for sale on a hacking forum. Source (New) Professional services Netherlands Yes 28.3

Data Privacy 87

Data Privacy Privacy Security Data breaches 87