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Cloud, Intelligent Content Services, and Digital Fragility: What’s on the RIM Horizon for 2020

ARMA International

The top objection to using the cloud for digital records continues to be potential privacy or security concerns – no change from 2017. Thirty-four percent have invested in new technologies, 32% have educated employees (via workshops, training, or certifications), and 31% have enlisted external expertise to get their program in line.