Info Source

NOVEMBER 10, 2020

INfuse Smart Connected Scanning Solution from Kodak Alaris helps government agencies more efficiently deliver citizen services. November 3, 2020 – Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized.

Government 52

Government Cloud Information capture Customer Experience 52

IBM Big Data Hub

APRIL 8, 2024

This ensures a modern customer experience. Gartner has estimated that 80% of organizations fail to scale digital businesses because of outdated governance processes. Data is an asset, but to provide value, it must be organized, standardized and governed.

Government 60

Government Sales Customer Experience Compliance 60

OpenText Information Management

MAY 2, 2024

It fuels our decision-making, helps us enhance customer experiences, and drives innovation. For large Fortune 500 companies, I’ve found it’s vital to apply an additional layer of governance and integration on top of solutions like Teams. Today’s businesses run on data. However, all this data has a big downside: content sprawl.

ECM 57

ECM Paper Government Customer Experience 57

Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance.

Privacy 71

Privacy Retail Customer Experience B2C 71

Collibra

MAY 1, 2024

Source: Boston Consulting Group survey of 1400+ C-suite executives ( 2) The upshot for you: CDAOs and CDOs are now presented with a once-in-a-lifetime opportunity to capitalize on AI enthusiasm and secure buy-in for AI initiatives. They ensure data pipelines, data storage and computing resources are scalable, secure and reliable.

Analytics 74

Analytics Government Compliance Customer Experience 74

Thales Cloud Protection & Licensing

MAY 26, 2023

CIAM in insurance: A unified, secure user experience with a single login madhav Fri, 05/26/2023 - 07:33 In recent years, the insurance industry has transformed from a singularly focused entity to a multi-brand or multi-service type of business. How does modern CIAM enhance the user experience? .

Insurance 71

Insurance Digital transformation Security Authentication 71

IBM Big Data Hub

JANUARY 10, 2024

Hybrid cloud has become the dominant approach for enterprise cloud strategies , but it comes with complexity and concerns over integration, security and skills. Hybrid cloud is also forcing a significant rethinking of how to secure and protect data and assets.

Security 76

Security Cloud Data Privacy Financial Services 76

IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Netezza SaaS: Transitioning to the cloud has never been easier.

Customer Experience 113

Customer Experience Cloud Data migration Digital transformation 113

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. What Forrester describes as “Data Governance 2.0” goes beyond the customer-centric model and regulatory constraints.

Government 40

Government Digital transformation Customer Experience Metadata 40

IT Governance

APRIL 8, 2019

Although organisations are devoting more resources to cyber security in order to tackle the growing threat of data breaches, 87% say they don’t have the budget to meet their needs, a new report has found. The most important part of cyber security is identifying which assets are most important and where they are located.

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

IBM Big Data Hub

MAY 31, 2023

Fueled by data, a product can be connected interactively with a broader ecosystem, offering an enhanced customer experience (CX), optimized product performance and services, and an agile supply chain that can deliver new sources of value to the customer. Learn more about Industry 4.0

Manufacturing 96

Manufacturing Cloud Customer Experience Analytics 96

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

This strategy addresses security concerns related to intellectual property and sensitive data in large language models (LLMs). This enhances data privacy and security and allows for greater control and efficiency in AI application deployment within the enterprise. This necessitates a shift in cybersecurity strategies.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. To provide these things, you must build a strong information governance framework and privacy compliance plan to succeed.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

OpenText Information Management

JANUARY 5, 2023

In the past year, governments have made strides towards improving citizen experience while ensuring security. The pandemic has precipitated a fundamental shift in the way citizen services are delivered. However, there is still work to be done.

Government 76

Government Security Customer Experience IoT 76

erwin

FEBRUARY 14, 2019

All is going fine until a new kid on the block, born in the age of IT and the internet, quickly starts to create buzz and redefine what customers expect from the industry. ROI doesn’t meet expectations, the customer experience isn’t quite right , and data gets exposed or mishandled. Providing a room is no longer enough.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

” You’ll find Thales on stand 152, level Daghilev, and don’t miss our workshop at 3pm on October 11th as Didier Espinet, Chief Information Security Officer, Thales DIS and Laini Cultier, IAM expert at Thales will present a session entitled “Trust and Security: The Keys to Success in the Public Cloud”. Our event booth number is H25-C70.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

IBM Big Data Hub

DECEMBER 20, 2023

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. Establish a data governance framework to manage data effectively.

Artificial Intelligence 78

Artificial Intelligence Customer Experience Cloud Government 78

IBM Big Data Hub

JANUARY 19, 2023

It’s clear data protection, and its three pillars—data security, data ethics and data privacy—is the baseline expectation for organizations and stakeholders, both now and into the future. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience.

Data Privacy 62

Data Privacy Customer Experience Privacy Compliance 62

IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 69

Cloud Financial Services Compliance Digital transformation 69

erwin

OCTOBER 16, 2020

Without automation and the development of a governed data pipeline, you’ll never have enough data scientists in the front office to put the data to work. What processes should governance use? 1 of erwin Insights 2020, our virtual conference on enterprise modeling and data governance/intelligence. Where is the data?

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

Thales Cloud Protection & Licensing

NOVEMBER 22, 2021

Consumers have come to expect a hyper-personalized experience that is fast, convenient and secure. Banks have adopted technologies to enable: Secure, remote, multi-device banking transactions. Secure digital payments leveraging biometrics, tokens, and context-based security. Data security.

Digital transformation 71

Digital transformation Financial Services Customer Experience Risk 71

Reltio

MAY 20, 2022

Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Poor customer experience from outdated data, slow business processes, potential downtime, and lack of real-time capabilities.

MDM 75

MDM Customer Experience Cloud Insurance 75

Collibra

FEBRUARY 21, 2024

More importantly, it lays a foundation for data governance and data quality that can fuel your organization with the trusted data that drives decision-making. Are you ready to evaluate your approach, secure executive support and harness the power of trusted data? It’s a catalyst for efficiency and innovation.

Cloud 81

Cloud Digital transformation Customer Experience Analytics 81

Collibra

MARCH 6, 2024

AI starts with trusted data SAP Datasphere and Collibra offer enterprises a business data fabric architecture that can govern SAP and non-SAP data, delivering trusted data to all users no matter where it resides. The answer is that your organization needs AI governance. Answer: AI governance.

Government 90

Government Customer Experience Artificial Intelligence Digital transformation 90

Collibra

APRIL 9, 2021

Internally, business leaders see cloud technologies as offering the potential to collaborate more effectively, transform products and services, improve customer experience, manage channel interactions and drive advanced analytics. Data governance holds key to cloud migration. Mobilizing data governance programs.

Insurance 59

Insurance Cloud Data science Analytics 59

IT Governance

DECEMBER 20, 2018

The operational efficiencies and enhanced customer experiences supported by these developments create a competitive advantage. Management teams and front-of-house staff alike need to be familiar with the tools and their functions, as well as the associated information security landscape. Information security.

Customer Experience 71

Customer Experience IoT Information Security Data collection 71

IBM Big Data Hub

OCTOBER 30, 2023

AWS’s scalable infrastructure allows for rapid, large-scale implementation, ensuring agility and data security. Overall, this partnership enables the retailer to make data-driven decisions, improve supply chain efficiency and ultimately boost customer satisfaction, all in a secure and scalable cloud environment.

Analytics 84

Analytics Retail Cloud Insurance 84

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 107

Artificial Intelligence Marketing Customer Experience Cloud 107

IBM Big Data Hub

JULY 5, 2022

From powering the Marriott Bonvoy loyalty program used by 140M+ customers, to enabling AI to assist Via’s riders in 36 million trips per year , Db2 i s the tested, resilient, and hybrid database providing the extreme availability, built-in refined security, effortless scalability, and intelligent automation for systems that run the world.

Analytics 94

Analytics Cloud Access Paper 94

AIIM

MAY 20, 2021

Step 3: Have Clear Corporate Data Security Policies. Step 5: Secure Valuable Knowledge. The third and final way to label your knowledge assets is through their security-related access levels. Data categorization primes you for the next step—data security policy formulation. You must secure it. Medium-value assets).

Sales 137

Sales Data breaches Marketing Access 137

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

erwin

AUGUST 20, 2020

EA helps organizations adapt to and implement new technologies to improve product offerings, the customer experience and services provided. Data Governance. Data Security & Risk Management. EA empowers organizations to be proactive with security, instead of reactive, by identifying risks ahead of time.

Big data 140

Big data Artificial Intelligence Risk Digital transformation 140

Rocket Software

MARCH 14, 2022

With employees, partners and customers engaging with content from anywhere at any time, digital content is expanding exponentially and becoming more complex (and critical) to manage. Going forward, businesses need to fill these gaps with the right solutions to manage critical information assets securely and effectively.

Financial Services 82

Financial Services Insurance Digital transformation Paper 82

erwin

FEBRUARY 21, 2019

Four areas in particular are getting a great deal of attention: Customer experience: In today’s need-it-fast, need-it-now, need-it-right world, customers expect the ability to make purchases where they are, not where you are. That means via the Web, mobile devices or in a store. Subscribe to to stay in the loop.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

Security Affairs

JANUARY 19, 2019

But, some companies are still unwilling to devote the necessary resources to securing their infrastructures against cyberattacks , and naive individuals think they’re immune to the tactics of cybercriminals, too. Government Says It’s Time to Come Up With a Better Plan. Most people who live in the U.S. Pierluigi Paganini.

Cybersecurity 87

Cybersecurity Artificial Intelligence Data breaches Government 87

Preservica

APRIL 15, 2020

Accelerated Success is supported by digital preservation experts from Preservica’s customer experience (CX) team and will provide tailored onboarding and proactive, personalized best practice guidance utilizing a range of online tools to connect and collaborate with customers.

Digital preservation 52

Digital preservation Archiving Customer Experience Metadata 52