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New Alert: Quantexa, Carahsoft partner to modernize investigative services for federal agencies

The Last Watchdog

Goddard “We are committed to providing Government agencies with the solutions they need to stay ahead of evolving threats and meet the challenges of today’s complex data landscape,” said Tiffany Goddard, Sales Director for Law Enforcement Technology Solutions at Carahsoft. About Carahsoft: Carahsoft Technology Corp.

Big data 100
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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Speak customers’ language Your customers can contact your chatbot from almost any country globally. Offer self-service options Customers often prefer to complete simple tasks independently. They can eliminate prolonged wait times in phone-based customer support and email or live chat support.

Sales 88
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How To Organize Your Company’s Knowledge Assets In 6 Simple Steps

AIIM

These classes can include customer profiles, policy documents, suppliers and partners list, business plans, customer purchasing history, sales administration database, source code, and more. A 10-year sales vet knows more about selling than anyone in the marketing department will ever know in their lifetime.

Sales 137
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The new wave of channel marketing: What partners can expect in H2 2024 

OpenText Information Management

A trend taking center stage in 2024 is the use of AI to improve the customer experience. Imagine a customer journey so smooth and personalized, it feels like it's been tailored just for you. As McKinsey points out, AI-enabled client services are the most effective way to drive personalized experiences and enablement.

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Conversational AI use cases for enterprises

IBM Big Data Hub

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. Marketing and sales: Conversational AI has become an invaluable tool for data collection. billion by 2030.

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Generative AI use cases for the enterprise

IBM Big Data Hub

Design content, ad campaigns and innovative products that build better customer experiences. Many marketing and sales leaders acted rapidly and are already infusing generative AI into their workflows. In the realm of sales, generative AI boosts team performance by providing deep analytics and insights into customer behavior.

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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. Sales into the Banking vertical account for over two thirds of the Finance sector and presents by far the largest single largest industry.