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GUEST ESSAY: Now more than ever, companies need to proactively promote family Online Safety

The Last Watchdog

In response to continuing waves of data breaches and network disruptions, companies have made a concerted effort and poured substantial resources into promoting data security awareness among employees, suppliers and clients. However, the sudden and drastic shift to work-from-home and schooling-from-home settings has changed the ball game.

Education 178
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Generative AI: Meet your partner in customer service

IBM Big Data Hub

It is now a necessity to implement AI to deliver the personalized journeys your customers are expecting.Generative AI is especially necessary as your company works with a growing number of customers. Consider Salesforce, which has more than 150,000 companies that rely on its customer relationship management platform.

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Russian National pleads guilty to conspiracy to plant malware on Tesla systems

Security Affairs

Justice Department announced on Thursday that the Russian national Egor Igorevich Kriuchkov (27), who attempted to convince a Tesla employee to install malware on the company’s computers, has pleaded guilty. Kriuchkov offered $1 million to the unfaithful employee of the US company. ” read a press release published by the DoJ.

Security 125
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A Closer Look at the Snatch Data Ransom Group

Krebs on Security

SIDE NOTE: Truniger was banned because he purchased credentials to a company from a network access broker on the dark web, and although he promised to share a certain percentage of whatever ransom amount Truniger’s group extracted from the victim, Truniger paid the access broker just a few hundred dollars off of a six-figure ransom].

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Thinking of Hiring or Running a Booter Service? Think Again.

Krebs on Security

The only work experience Dobbs listed on his resume was as a freelance developer from 2013 to the present day. “I cannot speak to the actions of these other services, but we take proactive measures to prevent misuse of our service and we work with law enforcement agencies regarding any reported abuse of our service.”

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Life at ForAllSecure: Shawn Santos, Director of Sales

ForAllSecure

“Life at ForAllSecure” is a Q&A series dedicated to our growing company. For this month’s profile, we talked with Shawn Santos, Director of Sales at ForAllSecure, who joined the company in September, 2022 and is based out of Springfield, Massachusetts. What's been fun for me is building our outreach program.

Sales 40
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Create a lasting customer retention strategy

IBM Big Data Hub

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. The calculation is that simple.