Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?
ARMA International
SEPTEMBER 22, 2021
The travel industry has already reimagined its future. Before, travellers booked their trips through agents, who issued paper tickets, confirmations, car-rental documents, and so on. Since then, travellers have mostly bypassed the travel agent. Look at the success of the low fare sector. There is virtually no paper today.
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