AIIM

NOVEMBER 13, 2017

There are paper based business inputs and there are vast amounts of digital documents coming to you in various formats – such as video, phone calls, chat logs, web analytics and more – and from multiple sources including social media channels, customer care centers, online and offline. Consumerization drives these changing requirements.

Digital transformation 104

Digital transformation B2C Insurance Paper 104

Info Source

FEBRUARY 20, 2023

It has followed Document Capture since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

NOVEMBER 13, 2023

The input sources related to the digitisation of paper-based business inputs i.e., scanners, MFPs, and fax machines remained stable in 2022. Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

OCTOBER 21, 2022

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021.

Marketing 52

Marketing Digital transformation Sales Paper 52

Reltio

APRIL 25, 2019

White Paper: The Golden Path to B2C Customer 360 – What We Learned from World’s Largest Retail & Consumer Brands. White Paper: The Golden Path to B2B Customer 360 – What We Learned from Serving World’s Largest B2B Enterprises. For Future. The post Is Your Customer Experience Future-Ready?

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect digital inputs to business transactions to grow over 10%, while paper-based inputs will continue to decline.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect digital inputs to business transactions to grow over 10%, while paper-based inputs will continue to decline.

Information capture 52

Information capture Marketing Digital transformation Cloud 52