Remove B2C Remove Customer Experience Remove Insurance Remove Sales
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Subject Matter Experience And Product Quality Are Dead

Reltio

As you may have just experienced an HVAC repair or are getting ready to put your house on the market for the early spring real estate rush, you may be thinking about adding a home warranty policy to your sale to sweeten the deal for a buyer. These home warranties have been a boon for the insurance industry because this segment grows 3.1%

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State of the Global Capture & IDP Market

Info Source

The demand for Capture & IDP solutions in 2021 was particularly strong in North America, where sales grew in double digits, including some projects that had been delayed due to the pandemic in 2020. We saw a continued strong demand for Case Management use cases as part of the digitalisation of end customer facing processes.

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Global Capture & IDP Vertical Market Analysis

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For example, an auto insurance claim often involves an e-form for the FNOL, plus paper based or digital documents covering the police report and the assessment of the repair shop but also photos or video documentation of the damage. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

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This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect subscription sales to surpass perpetual license sales for the first time.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect subscription sales to surpass perpetual license sales for the first time.

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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.