B2C Customer Experience Insurance MDM 
Reltio
JUNE 12, 2020
1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. B2B, B2C or B2B2C: B2B. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry. Company: DataZed.
Reltio
FEBRUARY 3, 2020
I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.
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