Remove B2B Remove B2C Remove Digital transformation Remove Retail
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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

B2C 58
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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

forced organizations of all sizes to drastically accelerate their digital transformation projects. Retail companies, for example, were forced to speed up their digital presence to avoid being totally disrupted. The B2B landscape wasn’t that different either. But not many board members were willing to listen.

B2C 87
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
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Now is the Time for “Moments-Based Marketing”

Reltio

Joe answered questions about the importance of hyper-personalization, digital transformation, and customer data to delivering what Forrester calls “ moments-based marketing.” Digital transformation is absolutely essential to making this happen. Merging separate brick-and-mortar and online customer data can be daunting.

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NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

The attackers have a vast, pliable attack surface to bombard: essentially all of the externally-facing web apps, mobile apps and API services that organizations are increasingly embracing, in order to stay in step with digital transformation. Related: The ‘Golden Age’ of cyber espionage is upon us.

Security 140
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State of the Global Capture & IDP Market

Info Source

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.

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Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. The report helps businesses that are considering MDM solutions by evaluating 15 of the top MDM vendors across 24 key criteria.

MDM 98