CGI

SEPTEMBER 3, 2019

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead.

Artificial Intelligence 45

Artificial Intelligence Retail Customer Experience Marketing 45

CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

CGI

OCTOBER 14, 2019

Driving new revenue streams through artificial intelligence and advanced analytics. We are now on the cusp of a major revolution—something that will be as big for banks as the internet was for retail businesses. Blog moderation guidelines and term of use. ravi.kumarv@cgi.com. Tue, 10/15/2019 - 01:47. Add new comment.

Artificial Intelligence 64

Artificial Intelligence Analytics Customer Experience Big data 64

Hunton Privacy

JANUARY 10, 2024

An example of a “model-as-a-service” company the FTC describes is a business that develops large language models (“LLMs”) and sells access to them to online retailers for use as customer service chatbots.

Privacy 61

Privacy Artificial Intelligence Retail Risk 61

IBM Big Data Hub

MARCH 8, 2024

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. This can force businesses to bring down prices to compete.

Retail 89

Retail e-Discovery Artificial Intelligence Marketing 89

IBM Big Data Hub

FEBRUARY 12, 2024

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. Previously, their direct customers were mostly retailers or resellers, who sold to the end users in store.

Customer Experience 106

Customer Experience Retail Artificial Intelligence Manufacturing 106

OpenText Information Management

JANUARY 15, 2018

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. I hadn’t told it where we were going – there wasn’t an appointment on my calendar.

Customer Experience 72

Customer Experience Retail Analytics IT 72

OpenText Information Management

MAY 28, 2018

Artificial intelligence (AI) & machine learning (ML) are the current buzzwords resonating across all businesses. They’re considered to be a game changers, potentially disruptive and are supposed to make life and business better for everybody in general.

Artificial Intelligence 54

Artificial Intelligence Retail Manufacturing Analytics 54

IBM Big Data Hub

FEBRUARY 26, 2024

That’s why, alongside the GSMA , IBM recently announced a new collaboration to support the adoption of and skills for generative artificial intelligence (AI) in the telecom industry through the launch of GSMA Advance’s AI Training program and the GSMA Foundry Generative AI program. The telecom industry is no exception.

Cloud 107

Cloud Artificial Intelligence Customer Experience Retail 107

IBM Big Data Hub

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

Artificial Intelligence 91

Artificial Intelligence Retail Unstructured data Insurance 91

IBM Big Data Hub

AUGUST 2, 2023

As the prevalence and accessibility of artificial intelligence (AI) continues to grow, it is imperative that virtual agents integrate it into business practices in order to seamlessly support the growing number of end users. Today, AI makes the difference between good and bad customer service. Help leverage your bottom line with IBM.

Customer Experience 58

Customer Experience Artificial Intelligence Retail Marketing 58

IBM Big Data Hub

JANUARY 25, 2024

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Organizations that do not sell directly online can help customers find where their products are retailed for less.

Customer Experience 77

Customer Experience Retail Sales Artificial Intelligence 77

IBM Big Data Hub

APRIL 16, 2024

Our product in action A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its online shopping with IBM watsonx Assistant with NeuralSeek analytics. Streamlined access to effective product descriptions maintained a competitive advantage in online retail.

Security 92

Security Unstructured data Retail Analytics 92

IBM Big Data Hub

FEBRUARY 7, 2024

Retailers, particularly in the fashion industry, are increasingly embracing circular business models: rental and resale programs offer opportunities for growth, while repair services offer an alternative to landfill disposal. Research expects that transitioning to a circular economy could generate USD 4.5

Artificial Intelligence 103

Artificial Intelligence Risk Agriculture Government 103

Rocket Software

MAY 8, 2020

If you go to any retailer, they use IBM software and hardware. The use of Artificial Intelligence in IBM products can save lives. The post CELEBRATING OUR IBM CHAMPIONS: SAGHI AMIRSOLEYMANI appeared first on The Rocket Software Blog. What I love about IBM : IBM is everywhere. Turn on the weather channel and it is IBM.

Artificial Intelligence 52

Artificial Intelligence Retail Marketing IT 52

Rocket Software

MAY 8, 2020

If you go to any retailer, they use IBM software and hardware. The use of Artificial Intelligence in IBM products can save lives. The post COUNTDOWN TO IBM THINK WITH IBM CHAMPION SAGHI AMIRSOLEYMANI appeared first on The Rocket Software Blog. What I love about IBM : IBM is everywhere. ” – Simon Sinek.

Artificial Intelligence 53

Artificial Intelligence Retail Marketing IT 53

erwin

OCTOBER 16, 2020

In a new IDC Solution Brief , “The Value of Robust Data Intelligence to Enable Data Governance with erwin,” its authors state: Data is the lifeblood of the digital economy — it is what is driving new business models, better customer experiences, better decision-making, and artificially intelligent automation.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

IBM Big Data Hub

DECEMBER 8, 2023

An AIOps solution, one that applies artificial intelligence to IT operations, also helps you move away from the traditional “break-fix” method to incident management and keep your systems up and running no matter what. Sign up for your free, 30-day trial of IBM AIOps Insights.

IT 120

IT Customer Experience Artificial Intelligence Cloud 120

IT Governance

MAY 7, 2024

Source (New) Construction USA Yes 489 ClearVision Optical Source (New) Retail USA Yes 261 Symphony Financial, LLC. Subscribe now The post 6,009,014 MovieBoxPro Accounts Breached in Another Data Scraping Incident appeared first on IT Governance UK Blog. Source 1 ; source 2 (Update) Insurance USA Yes 75,101 Airsoftc3.com

Data breaches 59

Data breaches Education Manufacturing Retail 59

IBM Big Data Hub

AUGUST 15, 2023

Our partnership benefits from IBM’s expertise in cloud computing , artificial intelligence (AI) and analytics, and TCS’s experience in digital transformation, consulting and cloud-engineering services. This upgrade resulted in improved overall performance. ” —Sureshkumar J, TCS iSeries Chief Architect.

Cloud 66

Cloud Digital transformation Energy and Utilities Retail 66

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. Where Amazon plans to take the grocery industry (as well as the entire retail industry) starts with their mission statement: Traditional Grocer : “Our goal is to be the first choice for those customers who have the opportunity to shop locally”.

Artificial Intelligence 102

Artificial Intelligence Analytics Customer Experience Big data 102

IBM Big Data Hub

DECEMBER 19, 2023

In this blog we’ll go over how machine learning techniques, powered by artificial intelligence, are leveraged to detect anomalous behavior through three different anomaly detection methods: supervised anomaly detection, unsupervised anomaly detection and semi-supervised anomaly detection.

Unstructured data 74

Unstructured data Artificial Intelligence Sales Manufacturing 74

IBM Big Data Hub

FEBRUARY 19, 2024

A 2023 survey found that a third of businesses are using artificial intelligence (AI) to improve resource and supply chain planning, and more than a third said using digital tools for inventory management was the most effective strategy in cutting overall supply chain costs.

Blockchain 90

Blockchain Analytics Artificial Intelligence Marketing 90

OpenText Information Management

FEBRUARY 27, 2020

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes. As banks look to fully exploit the potential … The post The state of AI and information readiness in banking appeared first on OpenText Blogs.

Retail 67

Retail Customer Experience Financial Services Artificial Intelligence 67

IBM Big Data Hub

FEBRUARY 12, 2024

Beauty retail giant Sephora is known for their Beauty Insider Program. Along with optimized search, the help center includes blogs, FAQs, contact information, and topic level organization. Free to join, this program recognizes shoppers into tiers based on their annual store spending—Insiders, VIB, and Rouge.

Customer Experience 80

Customer Experience Artificial Intelligence Marketing Access 80

IBM Big Data Hub

MARCH 29, 2024

Customer retention today requires a mix of human operational discipline, human ingenuity, and technological applications, especially artificial intelligence (AI). Companies can use artificial intelligence (AI)-powered tools like chatbots and customer relationship management (CRM) systems. The calculation is that simple.

Customer Experience 68

Customer Experience Artificial Intelligence Marketing Communications 68

IBM Big Data Hub

OCTOBER 30, 2023

One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.

Analytics 89

Analytics Retail Cloud Insurance 89

IBM Big Data Hub

SEPTEMBER 19, 2023

Overview: Data science vs data analytics Think of data science as the overarching umbrella that covers a wide range of tasks performed to find patterns in large datasets, structure data for use, train machine learning models and develop artificial intelligence (AI) applications.

Data science 87

Data science Analytics Unstructured data Artificial Intelligence 87

IBM Big Data Hub

APRIL 24, 2024

An online retailer always gets users’ explicit consent before sharing customer data with its partners. Example A digital retailer catalogs all the different kinds of customer data it holds, like names, email addresses, and saved payment information. A navigation app anonymizes activity data before analyzing it for travel trends.

Data Privacy 91

Data Privacy Privacy GDPR Personal data 91

IT Governance

FEBRUARY 14, 2024

GB City of Clemson, South Carolina Source New Public USA Yes 21,056 DGX-Dependable Hawaiian Express Source New Professional services USA Yes 20 GB Verdimed Source New Agricultural Spain Yes 19 GB Watchmax Source New Retail UK Yes 15,000 Del-Tron Precision Source New Manufacturing India Yes 8.9 GB Signature Performance, Inc.

Data Privacy 52

Data Privacy Manufacturing Privacy Security 52

CGI

FEBRUARY 28, 2018

Artificial Intelligence whilst in its nascent stages in insurance has made real inroads in other sectors (especially Retail) and is well embedded in the customer journey. Blog moderation guidelines and term of use. Emerging Technology will certainly be an area I want to cover in my session at ACORD’s symposium March.

Customer Experience 40

Customer Experience Insurance Artificial Intelligence Retail 40

IBM Big Data Hub

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. In the back end, these platforms enhance inventory management and track stock to help retailers maintain an optimal inventory balance.

Analytics 109

Analytics Artificial Intelligence Marketing Education 109

IBM Big Data Hub

OCTOBER 19, 2023

Landmark Retail is one of the largest omnichannel retailers across the Middle East and Northern Africa (MENA), India and Southeast Asia (SEA). It is a division of Landmark Group, a well-known multinational retail and hospitality conglomerate headquartered in Dubai.

Retail 106

Retail Analytics Sales Government 106

erwin

JUNE 11, 2020

Transforming Industries with Data Intelligence. Data intelligence has provided useful and insightful information to numerous markets and industries. With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

MARCH 27, 2024

Still others are wowed by the promise of artificial intelligence (AI) and automation that hyperscale data centers offer. There’s even a specific term for when smaller companies make a gradual entry into this market— retail colocation, which allows organizations to start slowly. appeared first on IBM Blog.

Cloud 112

Cloud Marketing Retail Artificial Intelligence 112

IBM Big Data Hub

JUNE 26, 2023

Possibilities are growing that include assisting in writing articles, essays or emails; accessing summarized research; generating and brainstorming ideas; dynamic search with personalized recommendations for retail and travel; and explaining complicated topics for education and training.

Retail 74

Retail Compliance Risk Education 74

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. Where Amazon plans to take the grocery industry (as well as the entire retail industry) starts with their mission statement: Traditional Grocer : “Our goal is to be the first choice for those customers who have the opportunity to shop locally”.

Analytics 40

Analytics Artificial Intelligence Customer Experience Big data 40