At the beginning of every year, DocuWare announces its top-selling Partners of the previous year, the members of the exclusive Diamond Club. In 2021, we expanded this to include a Customer Service Champion Award. This award is also valid for one calendar year.
This award honors the DocuWare Partners who provided the best customer service to their customers. This is measured, among other things, via metrics like contract renewal rates. All Partners worldwide have the same chance to be included. This past year, 80 companies from our global sales network of around 800 Partners received this award. They are listed alphabetically in the table below.
Stand-outs in the UK for exceptional customer service include Restore Scan Ltd and Toshiba TEC UK Imaging Systems. Other Partners from EMEA and the Asia-Pacific region include Docuworx Australia Pty Ltd, Kyocera Document Solutions Netherlands B.V, Ricoh Luxembourg PSF Sàrl, Slovenia's Vibor d.o.o. and Visual Office from New Caledonia. There are also numerous Partners in the USA who provided the best customer service, such as Atlantic, Tomorrow's Office, Flex Technology Group and Les Olson Company.
The 2022 Customer Service Champions will be honored for the first time this year during the DocuWorld Partner Conference. We are quite hopeful that this annual event will be meeting in person again. This flagship event for our channel Partners from Europe, the Middle East, Africa and Asia-Pacific will be held at the Hotel InterContinental in Berlin from April 27-29, 2022 and for all of our Partners from the Americas from May 3-5, 2022 in Orlando / FL.
Here’s who received the Customer Service Award 2022 from around the globe at a glance:
| adminIQ GmbH (Austria) |
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Kyocera Document Solutions Netherlands B.V. (Netherlands) |
| Advance (USA) |
|
L und M Büroinformationssysteme GmbH (Germany) |
| All Document Solutions, Inc. (USA) |
|
Les Olson Company (USA) |
| ALOS GmbH (Germany) |
|
Miken Technologies, Inc. (USA) |
| Alos Solution AG (Switzerland) |
|
Milner, Inc. (USA) |
| ALTEXENCE SAS (France) |
|
Netberry Servicios de Internet S.L. (Spain) |
| applabs GmbH (Germany) |
|
NEVARIS Bausoftware GmbH (Germany) |
| Applied Imaging (USA) |
|
Palo Alto SA (Switzerland) |
| at data Software GmbH (Germany) |
|
pmi Software u. Datenkommunikations GmbH (Austria) |
| Atlantic, Tomorrow's Office (USA) |
|
PROWIS Automatisierung GmbH (Germany) |
| BAHE Bürosysteme GmbH (Germany) |
|
REESE GmbH (Germany) |
| bmd GmbH (Germany) |
|
resin it + office GmbH (Germany) |
| BVS Belegverwaltungssysteme GmbH (Germany) |
|
Restore Scan Ltd (UK) |
| CCC City Computer Contor GmbH (Germany) |
|
Ricoh Austria GmbH (Austria) |
| Copier Fax Business Technologies, Inc. (USA) |
|
RICOH España S.L.U. (Spain) |
| Crem Solutions GmbH & Co. KG (Germany) |
|
RICOH France S.A.S. (France) |
| Datatronic Software AG (Germany) |
|
Ricoh Luxembourg PSF Sàrl (Luxembourg) |
| Datenträger EDV-Dienstleistungs GmbH (Austria) |
|
Rosenberger GmbH & Co. KG (Germany) |
| DIMO Software (France) |
|
Schmidt + Berner Vertriebs-GmbH (Germany) |
| DMS Beratungs- und Projektgesellschaft mbH (Germany) |
|
Schwindt GmbH (Germany) |
| DocuScan GmbH (Germany) |
|
SKIT GmbH (Germany) |
| Docuworx Australia Pty Ltd (Australia) |
|
Smartdoc AG (Switzerland) |
| Flex Technology Group (USA) |
|
Solitium S.L.U. (Spain) |
| G+S GmbH (Germany) |
|
Steigauf Daten Systeme GmbH (Germany) |
| GDX Group Technologic Consulting, S.L.U. (Spain) |
|
System AG (Germany) |
| GHS GmbH & Co. KG (Germany) |
|
Systemhaus Bissinger GmbH (Germany) |
| Gispert Business, S.L. (Spain) |
|
Toshiba Tec Germany Imaging Systems GmbH (Germany) |
| Handelskontor Suhren Digitale Kopierlösungen GmbH (Germany) |
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Toshiba TEC UK Imaging Systems (UK) |
| HEES Bürowelt GmbH (Germany) |
|
tutum GmbH (Germany) |
| Horn & Görwitz GmbH & Co. KG (Germany) |
|
Uriot GmbH & Co. KG (Germany) |
| iklaro GmbH (Deutschland) |
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Valuetech S.A. (Chile) |
| ikt Gromnitza GmbH & Co.KG (Germany) |
|
Vater Business IT GmbH (Germany) |
| ILLINKS SAS (France) |
|
Vibor d.o.o. (Slowenien) |
| Impact Networking (USA) |
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Vienne Documentique (France) |
| Inception Technologies, Inc. (USA) |
|
Visual Office (New Caledonia) |
| it works GmbH (Germany) |
|
WEKO Informatik GmbH (Germany) |
| James Imaging Systems, Inc. (USA) |
|
Werner Tantzky GmbH (Germany) |
| jucom e.K. (Germany) |
|
Wolters Kluwer Service und Vertriebs GmbH (Germany) |
| Kelley Connect (USA) |
|
WUD - IT-Systemhaus (Germany) |
| Keystone Digital Imaging, Inc. (USA) |
|
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| Konica Minolta Business Solutions France (France) |
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