Remove 2019 Remove Consumer Services Remove Customer Experience
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Data monetization: driving the new competitive edge in retail

CGI

Mon, 12/09/2019 - 04:28. The 2019 CGI Client Global Insights reveals that harnessing the power of data analytics to drive real-time insights and improved personalization for new revenue streams is a top business priority for the retail and consumer services executives interviewed. ravi.kumarv@cgi.com.

Retail 96
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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. What can retailers do to offer customers the most exciting and rewarding journey?

Retail 81
article thumbnail

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. What can retailers do to offer customers the most exciting and rewarding journey?

Retail 40