Our next teaser features our panelist Hillary Gatlin, Records Manager at Duke University!

Developing Proactive Outreach:

Duke University is restarting its records management program after years of dormancy. This lightning talk will discuss how the University Archives is working to develop and implement proactive outreach in order to expand the records management program and increase collecting opportunities. In 2019, Duke University Archives completed a survey of current collections to identify records gaps and implemented outreach strategies to proactively fill those gaps. Some of the challenges faced include expanding outreach beyond the library environment, developing a proactive strategy that was still responsive to unexpected requests, and managing contacts within an ever-shifting organization. Despite these challenges, the records management program is making significant strides in achieving a more proactive outreach and collecting strategy.