What’s new in OpenText Life Sciences solutions

Life Sciences organizations are finding new ways to work within distributed and hybrid work processes adopted during the pandemic that remains in place today. Mastering…

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Robin Gellerman

February 16, 202312 minutes read

Life Sciences organizations are finding new ways to work within distributed and hybrid work processes adopted during the pandemic that remains in place today. Mastering modern work requires secure and compliant management of regulatory content—whether your OpenText™ Documentum for Life Sciences repository is off-cloud, hosted in your private cloud or hosted by OpenText in OpenText™ Content Cloud for Life Sciences.

The latest announcement by OpenText of Cloud Editions (CE) includes some great updates to OpenText™ Life Sciences solutions. Check out the latest updates below.

February 2023: What’s new in OpenText Content Cloud for Life Sciences CE 23.1

Content Cloud for Life Sciences meets the demands of work environments for Life Sciences organizations with important enhancements to drive compliance and master modern work.

With CE 23.1, Content Cloud for Life Sciences adds Amazon Web Services (AWS) support to its productivity and governance capabilities of OpenText Documentum for Life Sciences. This allows life sciences companies to optimize their operational efficiencies with AWS while experiencing the fully managed service benefits of predictable operating costs, flexible upgrade timing, and secure employee and partner access.

Content Cloud for Life Sciences helps pharmaceutical companies accelerate clinical trials, improve regulatory submission quality and ensure manufacturing process compliance.

  • Choose your technology: Pick the hyperscaler that meets your enterprise needs and delivers on business benefits. The CE 23.1 release adds AWS support, bringing Amazon’s reliability, security and performance to Content Cloud for Life Sciences.
  • Work smarter: Lean on a fully managed cloud solution to offload the IT management burden, focusing resources on other key business objectives while benefiting from more predictable operating costs. Flexible upgrade timing ensures the latest versions are always available and are rolled out at a time convenient to the business.
  • Move faster: Rely on one repository to share and reuse content for a single source of truth to support collaboration for research, clinical, regulatory and manufacturing processes, with audit-ready confidence and GXP compliance.
Life Sciences organizations use a single repository to share and reuse content to drive efficiency across research, clinical, regulatory and manufacturing processes.

For more information about new features and enhancements available in Content Cloud for Life Sciences CE 23.1, check out the release notes, administration guide and validation summary report using your OpenText My Support login credentials.

September 2022: What’s new in OpenText Documentum for Life Sciences CE 22.3

Documentum for Life Sciences meets the demands of modern work environments for Life Sciences organizations with enhancements across the entire suite of Documentum for Life Sciences product.

OpenText Documentum for Quality & Manufacturing  

Documentum for Quality and Manufacturing brings efficiency and reduces waste with enhanced printer management. To further enhance current Good Manufacturing Practices (cGMP) print management, Documentum for Quality & Manufacturing CE 22.3 adds a new layer of security in accessing prints. The new Follow-me print feature maintains the chain of custody required by cGMP and allows users to assign prints to a user instead of a printer. On-demand print capability adds user authentication at the time of printing, enhancing security ensuring only the assigned user retrieves the print and gives convenience for the user to retrieve prints from the nearest printer.  

Documentum for Quality & Manufacturing follow-me print ensures traceability required for cGMP
Documentum for Quality & Manufacturing follow-me print ensures traceability required for cGMP

To learn more, read the blog post about secure print controls for pharmaceutical manufacturers.

OpenText Documentum for Research & Development 

Identification of Medicinal Products (IDMP) is on the mind of Life Sciences organizations worldwide, especially those operating under the governance of the European Medicines Agency (EMA). ISO IDMP standards establish a consistent way to represent medicinal and pharmaceutical products across geographies. Regional Health Authorities adopting IDMP will have the ability to share data in support of public health to improve pharmacovigilance, regulatory efficiency, and patient access to medicines and information. Documentum for Research & Development CE 22.3 brings efficiency and consistency across systems with dictionary updates to include controlled vocabularies, auto-cascading of IDMP metadata, and efficient IDMP keyword-based searches.  

Documents are automatically tagged with IDMP terminologies during creation.
Documents are automatically tagged with IDMP terminologies during creation.

To learn more, read the blog post about how to prepare for IDMP 2.x.

OpenText Documentum for eTMF

Signposts: Clinical trial documents and other artifacts that are required to fulfill clinical trial requirements may be stored in a variety of systems. Signposts provide a way to reference these artifacts in other systems and track them as part of the trial process. In Documentum for eTMF CE 22.3, signposts can be created to reference external artifacts and consolidate them into the trial content. This provides Medicines and Healthcare products Regulatory Agency (MHRA) compliance and ensures accuracy and completeness of the trial master file without having to maintain duplicate copies of these documents in multiple locations.

Locking and archiving trials: Archiving clinical trials prevents any further updates from being made to trial artifacts once the trial is closed. A trial is locked before it is archived to allow the trial documents to be analyzed and to determine if the trial is archivable. With Documentum for eTMF CE 22.3, Clinical Archivists can perform trial locking and archiving at the site and country granularity levels in addition to the trial level that’s already possible in prior versions. This provides Medicines and Healthcare products Regulatory Agency (MHRA) compliance and helps manage Clinical trials in different sites and countries independently.

For more information about new features and enhancements available in Documentum for Life Sciences CE 22.3, watch an on-demand webinar and check out the product documentation and release notes using your OpenText My Support login credentials:

September 2022: What’s new in OpenText Life Sciences Smart View CE 22.3

OpenText™ Life Sciences Smart View continues to empower employees and partners by equipping them with the right tools to maintain compliance while boosting productivity and collaboration among increasingly distributed workforces. CE 22.3 adds support for the routing, review and approval of change requests and documents. Many enhancements are also available with this release to streamline review and approval tasks, expand content creation, and provide new ways to access and act upon content.

Routing change requests for review approval

Category one documents require formal review and approval along with signoff by the Quality Organization (QO). Using Life Sciences Smart View CE 22.3, coordinators can attach the category one documents and route change requests for review and approval. Streamlining the review and approval provides the status of the request and also ensures compliance and audit tracking.

Life Sciences Smart View makes it easy for coordinators to route change requests by simply selecting the documents to attach to a review or approval workflow.
Life Sciences Smart View makes it easy for coordinators to route change requests by simply selecting the documents to attach to a review or approval workflow.

For more information about this feature, read the Product Forum post about routing change requests for review approval using your OpenText My Support login credentials.

Streamlining review and approvals of change requests

Life Sciences Smart View CE 22.3 streamlines the process for completing change request reviews and approvals. On a single screen, approvers have quick access to the change request along with the content and information about the documents in the request. This allows approvers to review the content at the time of approval without having to use any external tools to open the document.

Users can complete task approval faster with easy access to all the information about the change request and affected documents in one screen.
Users can complete task approval faster with easy access to all the information about the change request and affected documents in one screen.

For more information about this feature, read the Product Forum post about the review and approval of change requests.

Routing category one documents for review approval

Once the change request is approved, the affected documents must be routed for review and/or approval. In Life Sciences Smart View CE 22.3, coordinators or authors can easily select the related documents of the approved change request and quickly route them.

Life Sciences Smart View provides a quick way to route the affected documents related to the approved change request.
Life Sciences Smart View provides a quick way to route the affected documents related to the approved change request.

For more information about this feature, read the Product Forum post about routing category one documents for review approval.

Revising workflow tasks for more efficiency

During document routing when reviewers or approvers reject tasks, the attachments are automatically demoted to a draft status and are forwarded as a task for respective authors. Life Sciences Smart View now allows authors to revise these documents to reflect provided feedback and resend for another review or final approval. Changes made as part of this process are reflected in revision history of the document, providing a comprehensive audit trail.

Authors checkout and revise the routed documents to address feedback from the review.
Authors checkout and revise the routed documents to address feedback from the review.

After document approval, coordinators specify when the documents become effective along with other review and access settings.  As part of coordinator approval, Life Sciences Smart View guides the user through entering effectivity parameters.

Once approved, the site coordinator sets effectivity parameters.
Once approved, the site coordinator sets effectivity parameters.

By supporting change requests and affected document review and approval tasks using Life Sciences Smart View workflows, all participants save time with immediate and streamlined access to all the information required to do their work.

For more information about this feature, read the Product Forum post about performing document rejection and making effective workflow tasks.

Visit the Life Sciences Smart View Product Forum using your OpenText My Support login credentials where you can:

  • Read blog posts
  • Look at new feature videos
  • Collaborate with product team members and other users

July 2022: What’s new in OpenText Life Sciences Smart View CE 22.2

OpenText™ Life Sciences Smart View continues to empower modern workers with a user experience that improves productivity and drives distributed, agile work processes. CE 22.2 adds support for the full content lifecycle for regulatory virtual document assemblies built with content managed by OpenText™ Documentum for Research & Development.

Assemble and manage virtual documents

Virtual documents are a useful way to re-organize documents into new assemblies across functional areas. Clinical study report components and CTD Modules are good examples for using virtual documents.

Because of their nature, virtual documents are assembled and refined over time. To help with this process, Life Sciences Smart View supports the complete content lifecycle of create, revise, route, review, approve and consume.

Virtual document capabilities include:

  • Dynamically create, revise and remove content
  • Compare side-by-side with previous versions or other assemblies
  • Add documents from another virtual document, from a collection or by browsing or searching the repository.

Using the new compare capability, users save time identifying the differences in virtual document against its previous versions or another virtual document.

A screenshot of a side-by-side comparison that shows the differences in structure and status of virtual documents within OpenText Life Sciences Smart View.
A side-by-side comparison shows the differences in structure and status of virtual documents.

Easily add documents

Authors can now easily create and import documents with properties or contents copied from recent and favorite documents while authorized readers can import new documents using the simple wizard-driven process.

Other enhancements that improve productivity include:

  • Filter views using effective labels reflecting document status
  • Sort and filter browsed content and search results dynamically
  • Share user collections with other users

Visit the Life Sciences Smart View Product Forum using your OpenText My Support login credentials where you can:

  • Read blog posts
  • Look at new feature videos
  • Collaborate with product team members and other users

December 2021: What’s new in OpenText Life Sciences Smart View CE 21.4

CE 21.4 brings some great enhancements to OpenText™ Life Sciences Smart View, a SaaS application that gives your employees and authorized partners easy access to your regulatory content anytime, anywhere via their device of choice—whether your OpenText Documentum for Life Sciences repository is off-cloud, hosted in your private cloud or in OpenText™ Content Cloud for Life Sciences. Check out the latest updates below. 

External users can approve tasks with e-signature 

Pharmaceutical and medical device companies often use contract manufacturing organizations (CMOs) to help boost production capacity. CMOs need their sponsors to approve documents such as methods, specifications, or procedures related to critical manufacturing processes.  

The task approval in Life Sciences Smart View allows external users and partners to securely perform approval tasks in the system of record with audited e-signature.  

Screenshot demonstrating the task approval user interface within OpenText Documentum for Life Sciences Smart View.

Easily add and view document versions 

Content authors can import content created offline as a new version. This is an alternative means for updating documents. 

Screenshot demonstrating the "import version" option within OpenText Documentum for Life Sciences Smart View.

Users can quickly access all versions of a document including their properties and contents. The document status is visually indicated with easily noticeable color coding.  

Create medical device content  

Authors can now create medical device content using the intuitive wizard-driven process that helps in selecting the appropriate template and adding metadata.

Screenshot of the user interface for creating medical device content within OpenText Documentum for Life Sciences Smart View.

Share collections with others  

Collections are related documents, forms, searches and locations grouped together for quick access. Collections can now be shared with other users for improved collaboration. For example:  

  • Collections containing methods, specifications and batch records can easily be shared externally to contract manufacturers and contract labs, and internally among Manufacturing Associates, Quality Control Analysts and Quality Associates.  
  • Collections containing stability reports and executed master batch records can be shared with technical writers for quick access to the documents they need. 
  • Collections containing effective methods can be shared with workers on the manufacturing floor. 
  • Research & Development authors and managers can share collections of study plans and reports, labeling documents, non-clinical and clinical study protocols with the internal and external stakeholders. 
Screenshot demonstrating the user interface for creating collections within OpenText Documentum for Life Sciences Smart View.

Initiate workflow  

Authors and coordinators can route documents for review and approval to bring efficiency to their collaboration and approval processes. This allows users to effectively manage the full lifecycle of content within Life Sciences Smart View, including creation, revision, routing, review, approval, and consumption.  

Screenshot demonstrating the workflow user interface within OpenText Documentum for Life Sciences Smart View.

Take a few minutes and learn more about the efficiency and security gains of OpenText Life Sciences Smart View and visit the product forum to watch new feature videos. 

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Robin Gellerman

Robin Gellerman is the Product Marketing Manager for Life Sciences Enterprise Content Management solutions at OpenText. With over 20 years in the enterprise content management industry, Robin has held a variety of product and industry marketing positions supporting document management, capture and customer communications technologies at OpenText, the Enterprise Content Division of EMC, Captiva and Document Sciences. Most recently, Robin was the Industry Strategist for retail, and has previously worked with energy & engineering and healthcare solutions.

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