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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 93
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Automated governance and trustworthy AI

IBM Big Data Hub

Governments and regulatory bodies around the world are working to establish safety standards. The proposed rules aim to govern automated valuation models to protect borrowers. The announcement highlighted the crucial role of training data, and the terrible consequences of using data that “fails to represent American society.”.

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51 Must-Know Phishing Statistics for 2023

IT Governance

An Office for National Statistics report revealed that UK organisations have experienced a 57% increase in “consumer and retail fraud” compared to pre-pandemic levels. A UK government study found that half of adults said they had received a phishing message in the previous month. Anatomy of an attack 19.

Phishing 111
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Spotlight: When Ransomware Comes Calling

The Security Ledger

While exact numbers are hard to come by, large scale studies of companies found that more than a third had been hit by ransomware in the past year, with the retail, government and education sectors particularly hard hit.

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Why 83 Percent of Large Companies Are Vulnerable to This Basic Domain Hack

Adam Levin

What would happen if you typed in “Amazon,” the corresponding domain popped up, and you clicked, but instead of finding the world’s largest online retailer, you landed on a 1980s WarGames-themed page with a laughing skull? federal government to hijack and tamper with government domain name entries.

Retail 52
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NEW TECH: This free tool can help gauge, manage third-party cyber risk; it’s called ‘VRMMM’

The Last Watchdog

Mike Jordan, senior director of the Shared Assessments Program, a Santa Fe, NM-based intel-sharing and training consortium focused on third-party risks, points out that at least one of the banks that had data exposed in this latest huge data leak wasn’t even a customer of the allegedly culpable contractor. Uphill battle.

Risk 117
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Should library services be cutting their most dynamic spaces?

CILIP

A recent report, Libraries on the Move , by Dr Alyson Tyler, studied the impact of mobile libraries in Scotland. But it is true that retail on high streets are in decline, compared to retail in other areas. ?Libraries Being able to see when a bus or train is due to arrive has meant people are alerted to delays.