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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

Similarly with ticket reopens: if a ticket is reopened after being resolved, it indicates the need to address an issue with training or IT resources. Auto-discovery tools like process mining — a tool gaining popularity with organizations — does just that. Process mining is an ideal solution to start planning for automation.

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Weekly podcast: Reports galore and more cryptojacking

IT Governance

This week, we discuss new reports from Cisco, McAfee and the CSIS, and Big Brother Watch, and hear more about malicious Monero mining. Hello and welcome to the IT Governance podcast for Friday, 23 February 2018. I neglected to reveal the sum the criminals managed to mine in the few hours before they were detected. of global GDP.

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Data science vs. machine learning: What’s the difference?

IBM Big Data Hub

Areas making up the data science field include mining, statistics, data analytics, data modeling, machine learning modeling and programming. How data science evolved With the increase in data from social media, e-commerce sites, internet searches, customer surveys and elsewhere, a new field of study based on big data emerged.

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MY TAKE: Why Satya Nadella is wise to align with privacy advocates on regulating facial recognition

The Last Watchdog

The surveillance regime the UK government has built seriously undermines our freedom,” Megan Golding, a lawyer speaking for privacy advocates, stated. It’s now commonplace for high-resolution video cams to feed endless streams of image data into increasingly intelligent data mining software.

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Polar Opposites: The CRM Exams and Vendor Product Language

Brandeis Records Manager

Certain topics in the test material like duplex-numeric and block-numeric filing conventions don’t always cross our desks in the trenches, but they do provide a good logical grounding for our vast discipline, and I feel fortified for studying them. What do you do?” They were for me.

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CyberheistNews Vol 13 #27 [Heads Up] Massive Impersonation Phishing Campaign Imitates Over 100 Brands and Thousands of Domains

KnowBe4

This latest impersonation campaign makes the case for ensuring users are vigilant when interacting with the web – something accomplished through continual Security Awareness Training. Blog post with links: [link] [Live Demo] Ridiculously Easy Security Awareness Training and Phishing Old-school awareness training does not hack it anymore.

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The Hacker Mind: Hackers Wanted: Filling the Cybersecurity Skills Gap

ForAllSecure

Should infosec now be considered vocational training just like becoming an electrician or a plumber? I studied English and Film Making in college; I did not get a traditional CS degree. So given that this, and other training programs exists, just how acute is the problem with finding infosec talent ? Not like I mentioned that.