Is Customer Journey Mapping a tired fad from 2013? Or a critical tool for sparking customer-centric change? 💥
The answer lies not in the map itself, but in the mapping process. When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.
Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! You'll walk away with a deep understanding of:
- What a customer journey map is, and why it's important for success 🎯
- The 5 key elements that must be on every map 🔑
- How to create a customer journey map that truly drives change 📈
You won't want to miss this event! Register today to save your seat!
📆 November 30th, 2023 at 11:00am PST, 2:00pm EST, 7:00pm GMT