UX in Libraries: Behaviour Mapping - decisions and desires
OCTOBER 11, 2018
UX in Libraries: Behaviour Mapping - decisions and desires. While the routes we take may not command much of our attention, in service industries such as libraries, it is worth inspecting choices of route more closely. Library users may always take the same path from the entrance to a specific area: a quick route to ?their Whatever these behaviours are, they offer opportunities for library staff to consider how effectively their spaces and furniture are laid out.