2008

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Design for Emotion and Flow

ChiefTech

We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information consumes is rather obvious; it consumes the attention of its recipients … a

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GE's Enterprise Collaboration Backbone | ZDNet

Collaboration 2.0

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

Paper 74
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LinkedOut - More Great LinkedIn Humor from Sean Nelson

Information Matters

Sean over at Got LinkedIn has taken to Bitstrips (see my Bitstrips review at The Virtual Handshake) like a fiend. Here are his latest installments: Sean has a new e-book coming out — watch for it on his blog.

IT 73
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Web2 Conversations: Lance Armstrong

John Battelle's Searchblog

Next up in our ongoing tour of conversations at Web 2 next week is Lance Armstrong , the seven time winner of the Tour de France, who recently announced his "de-reitrement" and is going for an eighth win. This appearance, a dinner conversation on day one , is one of Lance's only public appearances since he announced his comeback. He's also an internet entrepreneur, having launched Livestrong.com , a health site, earlier this summer.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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EU: Article 29 Working Party Issues Toolkit on Binding Corporate Rules

Hunton Privacy

On October 1, 2008, the Article 29 Working Party issued a toolkit on Binding Corporate Rules (BCRs) aimed at promoting them as a mechanism for transferring data to countries without an adequate level of data protection. The toolkit includes: (1) a table highlighting the elements and principles to be found in BCRs (WP 153); (2) a document setting up a framework for the structure of BCRs (WP 154); and (3) a revised version of the FAQs on BCRs (WP 155).

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Getting a Form's Structure Right: Designing Usable Online Email Applications

ChiefTech

I started writing this article with an emphasis on the financial domain. I then realized that I would like to broaden the focus because my findings are also applicable to a general domain like email account registrations, for example. In this article, I would like to take a simple example of how users register for an email account online. For a first timer, is the transition from a real world of letter writing to the online medium easy?

IT 83
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People Finder: Searching Without Logic?

ChiefTech

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

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Applying Turing's Ideas to Search

ChiefTech

Here’s how the game works: You’re on your computer, instant messaging away. One IM session is with a real person and the other is with an artificial intelligence (AI) program that’s designed to pose as a human being by using a casual conversational tone. The AI is able to respond in complete sentences with realistic syntax to mask its identity, even throwing in slang, canned humor, or typos.

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Building the UX Dreamteam - Part 2

ChiefTech

As we discussed in “part one&# :[link] the skills in research, information architecture, interaction design, graphic design and writing define the recognized areas of User Experience design. However, there still remains much to discuss about what makes a UX team dreamy. Each UX Dreamteam has a finely tuned mix of skills and qualities, as varied as the environments in which they operate.

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How and Why Should You Be Tracking Geopolitical Risk?

Geopolitical risk is now at the top of the agenda for CEOs. But tracking it can be difficult. The world is more interconnected than ever, whether in terms of economics and supply chains or technology and communication. Geopolitically, however, it is becoming increasingly fragmented – threatening the operations, financial well-being, and security of globally connected companies.

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LinkedOut - More Great LinkedIn Humor from Sean Nelson

Information Matters

Sean over at Got LinkedIn has taken to Bitstrips (see my Bitstrips review at The Virtual Handshake) like a fiend. Here are his latest installments: Sean has a new e-book coming out — watch for it on his blog.

IT 73
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Gullible Twitter users hand over their usernames and passwords - did you get your Twitterank yet?!

Collaboration 2.0

Mana from the heavens for cloud sceptics - on a day a lot of professional photographers lost all their images due to the failure of photo hosting site Digital Railroad went under - as Twitter users fanned their egos en masse to parade their ‘twitterank‘ to their followers. Twitterrank has no apparent purpose beyond a sketchy [.

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User Experience Week

ChiefTech

User Experience (UX) Week was held in San Francisco, CA from August 12 – 15. Boxes and Arrows, in co-operation with Adaptive Path, interviewed speakers in UX, IA, IxD, and Human Factors. Many thanks to the entire team at Adaptive Path for the opportunity to share these conversations with the communities of practice. Sketches from UX Week. T. Scott Stromberg from 404 User Experience Design and Ty Hatch of Ty Hatch Design captured the UX Week presentations with some quick and brilliant sketc

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Quick Turnaround Usability Testing

ChiefTech

It starts with any number of scenarios: Design and development have taken too long to produce a prototype, you need to release in three weeks, and you suspect there may be design flaws. You are trying to incorporate usability testing into an Agile development process. Or maybe you simply want to pare down your process to make it shorter and less expensive.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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IDEA 2008

ChiefTech

The “IDEA Conference&# :[link] took place in Chicago on October 7-9 at the Harold Washington Library Center. The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas. In cooperation with the “IA Institute&# :[link] we’re happy to bring you recordings of most conference talks.

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Sophisticated Customer Relationship Collaboration with MindTouch & SnapLogic

Collaboration 2.0

In another sign of the continuing maturity of Enterprise 2.0 technologies, open source social enterprise collaboration vendor MindTouch and open source data integration framework company SnapLogic announce a new partnership today. SnapLogic have a terrific reputation in the open source data integration world, linking (with ‘pipelines‘) the RESTful foundational building blocks that enable enterprise scale [.

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The WWII German Army was 80% Horse Drawn; Business Lessons from History

Collaboration 2.0

The bulk of the German Army-the dough feet of the normal infantry divisions-moved on shank’s mare. The rifle companies’ transport consisted of three-horse wagons, on which the troops loaded their packs, as did this outfit on campaign in Russia in the summer of 1941. Lone Sentry.com Not many people know that the greatest use of horses [.

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Two flavors of software as a service: Intuit QuickBase and Etelos | ZDNet

Collaboration 2.0

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Your New Excuse to Get an Xbox

ChiefTech

Games are fun, addictive, beautiful, and immersive. Websites, for the most part, are not. Take a moment and think about what video games look like, what they sound like, the way you can move on the screen, what “you&# can be. Think of how you feel when you play and who you play with. Consider the launch of Halo 3 on Xbox 360, with unprecedented graphics, sound, and interactivity that Time.com called “refined to the point where it delivers only pure unadulterated gaming bliss.&# Peopl

IT 60
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Jive Clearspace 2.5: increasingly sophisticated social productivity tools | ZDNet

Collaboration 2.0

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

Paper 59
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CM Conversations: Evan Williams

John Battelle's Searchblog

Next up in the star lineup of conversants at the CM Summit this week is Evan Williams , the co-founder of Blogger, which Google acquired in 2003, and current co-founder of Twitter, which I've written about recently (TweetSense, anyone?). Evan's knack for conversational social media applications is obvious , but as Twitter settles into its place as a Web 2 favorite (and punching bag ), one key question does remain - what's the business model?

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Book Review: Enterprise 2.0 Implementation

ChiefTech

The only reason I know Jeremy Thomas is through his blog , but I was always impressed by his thoughtful and pragmatic posts about Enterprise 2.0. So, when I heard he had co-authored a book on implementing Enterprise 2.0 (with Aaron Newman from Techrigy ), I was really pleased to be sent a copy from him to review. Just to set your expectations, this book is mostly focused on the implementation of the technology behind Enterprise 2.0.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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An Interview With @comcastcares

John Battelle's Searchblog

Perhaps the best example of a company leveraging new media to turn nasty customer complaints into happy customer evangelists is Comcast. Yes, you read that right, Comcast. This nifty piece of conversational jujitsu has been accomplished in large part by Frank Eliason, better known by his handle @comcastcares on Twitter. I've been following Frank's work on Twitter for a while, it seemed he was always listening to what folks were saying, and when folks (inevitably) ranted about Comcast service, he

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The Inbox, Part Two: Facebook Has An Ambient Awareness Problem

John Battelle's Searchblog

I do this too much - post something short, as a note to myself and all of you that there is way more to say, then end with "I'll say more in the next post." Then I get busy and forget about that "next post" thing, and start posting on other stuff. What I really meant was, "in my next post on this topic.". Hope that clarifies things. OK. So what was I talking about when I wrote: "Facebook had a "malfunction" today that reset all my email notifications.

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Al Gore’s ‘Unified Smart Grid’ vision for repowering the USA - will it happen?

Collaboration 2.0

This week’s Web 2.0 Summit was characterized by some very big picture ideas culminating in final keynote speaker former US vice president Al Gore laying out his vision for a ‘Unified National Smart Grid’: a new, state of the art integrated electrical infrastructure for the USA. The proposed smart grid would take advantage of [.

IT 52
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Ah, Yes, Grasshopper: History Repeats Itself

John Battelle's Searchblog

Well, if you're wondering what I've been doing, it's simple - my back is back. Ten years ago, when I was three years into a rocket ship new company, my back blew out in a huge way, and it took me months to get back. I was never the same again (goodbye, contact sports), but I did find yoga as a religion of sorts, and learned all sorts of things about what was important in life.

IT 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Budget season: shiny new collaboration models for 2009!

Collaboration 2.0

The large IT vendors have really latched onto the collaboration buzz created by enterprise 2.0 and are rolling out their offerings for the 2009 budgeting season in large enterprises. Oracle’s Beehive launched this week at Oracle OpenWorld, and Cisco also launched their new ‘collaboration portfolio‘ Budget Bingo This is the season many IT departments are working up their [.

IT 52
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Calling in the Big Guns

ChiefTech

Discount for Boxes and Arrows readers: Get a 10% discount by purchasing the book “directly from Rosenfeld Media&# :[link] Just use the code WFDBA. The scene is all too familiar. You’re presenting wireframes of the registration process for a new web application when the discussion veers down a dark alley. The sky has turned the color of black ink, and you can smell sulfur in the air as one team member after another debates the alignment of form labels.

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I’m looking for a publisher for a book on Intranet 2.0

ChiefTech

Blogging is great fun, but you might know that I also enjoy writing more substantive articles. This is probably a bad habit I've picked up from the book chapter I've written in the past and all the writing I had to do while studying for my masters (an MBT from UNSW ). I have in my head a idea for a book on Intranet 2.0. Actually, its more than an idea – I already have a proposal drafted for a book I'm tentatively calling, the Next Generation Intranet Handbook ( I'm not emotionally attached to