Self-service checkouts - love them or hate them, its all about the customer
ChiefTech
JANUARY 30, 2013
Self-service checkouts in supermarkets and other retails shop fronts are fascinating on so many levels - from their design to the ethical dilemma of replacing people with machines. Writing recently recently in Computerworld, Patrick Thibodeau reports that while some retailers in the US are installing more self-service technology, others are now removing them.
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