Culture change is the #1 challenge for transformation. What are utilities doing to address it?
CGI
DECEMBER 20, 2016
Culture change is the #1 challenge for transformation. What are utilities doing to address it? shobana.lv@cgi.com. Tue, 12/20/2016 - 02:36. One of the biggest hurdles utilities face in embracing digital transformation is a resistance to change. For established organizations, adopting digital as an enterprise-wide business model is far more challenging compared to new market entrants that have a digital-first, customer-first mindset embedded in their organizational culture.
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