Collaboration 2.0
DECEMBER 6, 2008
The bulk of the German Army-the dough feet of the normal infantry divisions-moved on shank’s mare. The rifle companies’ transport consisted of three-horse wagons, on which the troops loaded their packs, as did this outfit on campaign in Russia in the summer of 1941. Lone Sentry.com Not many people know that the greatest use of horses [.
John Battelle's Searchblog
DECEMBER 6, 2008
Perhaps the best example of a company leveraging new media to turn nasty customer complaints into happy customer evangelists is Comcast. Yes, you read that right, Comcast. This nifty piece of conversational jujitsu has been accomplished in large part by Frank Eliason, better known by his handle @comcastcares on Twitter. I've been following Frank's work on Twitter for a while, it seemed he was always listening to what folks were saying, and when folks (inevitably) ranted about Comcast service, he
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ChiefTech
DECEMBER 31, 2008
Living in Australia, I crossed into 2009 many hours ago. For those of you still in 2008 I can tell you that this morning at least, its looking pretty good over on this side. Of course, this is also a reminder for me about the limitations of all this wonderful communication and collaboration technology we have - we can compress distance, but alas not time.
Hunton Privacy
DECEMBER 12, 2008
On October 1, 2008, the Article 29 Working Party issued a toolkit on Binding Corporate Rules (BCRs) aimed at promoting them as a mechanism for transferring data to countries without an adequate level of data protection. The toolkit includes: (1) a table highlighting the elements and principles to be found in BCRs (WP 153); (2) a document setting up a framework for the structure of BCRs (WP 154); and (3) a revised version of the FAQs on BCRs (WP 155).
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Information Matters
DECEMBER 9, 2008
Legal Information Management have just published my paper titled, The Future of Information Work: Designing Library and Information Courses for the Digital Age. It is based on a talk I gave at the British and Irish Association of Law Librarians (BIALL) annual conference in Dublin earlier this year. While the paper describes some of the work we have done in Brighton developing our new courses, it also reflects on some of the broader issues facing the profession.
Information Management Today brings together the best content for information management professionals from the widest variety of industry thought leaders.
Collaboration 2.0
DECEMBER 3, 2008
Collaboration initiatives are all about streamlining business processes, and the interfaces between legacy closed systems and open source stacks are an increasingly common place to find business collaboration environments. According to research firm Gartner, open source software is present in 85% of enterprises and the remainder expect to deploy it in the next year.
John Battelle's Searchblog
DECEMBER 29, 2008
Pete Spande, who runs the East for FM and therefore toward whom I am favorably inclined, has written a brief but very true post on the myth that marketing in social media should somehow be free. It's not free, just like throwing a great social event isn't free, but it can be very efficient and it can certainly help get marketers to their goals, if done right.
ChiefTech
DECEMBER 22, 2008
In CIO magazine online, Rich Levin writes that: " Today there's a bumper crop of worthy Office alternatives. None of this has been missed by Microsoft, which debuted a revamped Office Professional 2007 last year in an effort to clearly differentiate its cash cow from the bulging mass of Office me-toos, and now is promising a new version that's cloud-enabled.
Hunton Privacy
DECEMBER 10, 2008
For the third year in a row, Hunton & Williams LLP has been named the top firm for privacy by Computerworld magazine. In its third annual report on top privacy advisers, the poll surveyed corporate privacy leaders in North America and Europe. The firm was ranked #1 by the respondents overall and by those in the Fortune 1000. When respondents were broken out by industry, Hunton & Williams topped the list as “providing the best privacy advice” in every industry category, including the fina
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Geopolitical risk is now at the top of the agenda for CEOs. But tracking it can be difficult. The world is more interconnected than ever, whether in terms of economics and supply chains or technology and communication. Geopolitically, however, it is becoming increasingly fragmented – threatening the operations, financial well-being, and security of globally connected companies.
John Battelle's Searchblog
DECEMBER 13, 2008
I first posited this back in January. The idea is back. From the Deal: As the New York Times Co. is negotiating with lenders over its debt, speculation has been floating around the blogosphere, pushing the premise that Google Inc. should acquire the beleaguered Gray Lady. The thesis (or, rumor, as some would put it) has been around since the beginning of the year, with SpliceToday on Thursday reintroducing the idea of the unorthodox union of the stalwart of old media with the scion of new media.
John Battelle's Searchblog
DECEMBER 29, 2008
From the wonderful Kevin Kelly : While we have not yet made anything as complex as a human mind, we are trying to. The question is, what would be more complex than a human mind? What would we make if we could? What would such a thing do? In the story of technological evolution – or even biological evolution – what comes after minds? The usual response to “what comes after a human mind” is better, faster, bigger minds.
John Battelle's Searchblog
DECEMBER 16, 2008
I'd like to know: Do YOU trust Google? Let me know in the comments below. Regardless, it's clear that citizens are realizing that Google has a lot of power. The worm inexorably turns. Hence, t his was predictable.
John Battelle's Searchblog
DECEMBER 15, 2008
No, really. Check it out from Weisel (pdf download): Estimate Changes: Since the end of 3Q the currency picture has added to an already volatile consumer situation. Specifically indexing 3Q at 100, 4Q results would be 92.7 just based on currency shifts alone. That coupled with a more muted consumer outlook causes us to lower our 4Q and 2009 estimates.
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Collaboration 2.0
DECEMBER 14, 2008
Andrew McAfee of Harvard Business School, who coined the term Enterprise 2.0 and with whom I am on the advisory board for the conference of that name, wrote a fascinating blog post earlier this month: ‘The Enterprise 2.0 Recovery Plan’ It’s a long post, and posits the theoretical question of rescuing a big three automotive company [.
Collaboration 2.0
DECEMBER 14, 2008
Tokyo is currently the largest city of origin of Twitter messages in the world, more than twice that of second placed San Francisco and New York in the USA as of this summer. (Incidentally, while the Japanese Kanji language Twitter service, which only launched in April of this year, contains advertising, the rest of the planet’s [.
Collaboration 2.0
DECEMBER 27, 2008
Venture capitalist Fred Wilson of Union Square Ventures, an early stage fund specializing in investing in IT enabled services ‘that have the potential to change the structure of markets’, blogged ideas yesterday about the internet’s disruption of retail. This is epitomized by the sad state of ‘bricks and mortar’ (shopping in actual shops) retail this [.
Collaboration 2.0
DECEMBER 22, 2008
In a month’s time Barack Obama will be inaugurated in Washington DC as the 44th US President-elect. It seems likely that a president elected largely as a result of a hugely successful online campaign notable for its transparency will have to give up his Blackberry and email - the US Presidential Records Act is currently not [.
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Collaboration 2.0
DECEMBER 10, 2008
There is an interesting book and associated US public television series I’m intrigued by entitled ‘Leading with Kindness: How good people consistently get better results‘ The two authors are. William F. Baker, Ph.D., (Chief Executive Officer of Educational Broadcasting Corp Thirteen/WNET and WL1W21, (who made the TV program) is also ‘Executive in Residence’ at Columbia [.
John Battelle's Searchblog
DECEMBER 31, 2008
One of my readers noted that I've written a lot of off-blog stuff, and I'm rather proud of it. And I've noted (in my " How did I do 2008 " post) that I did not really make the progress I wish I had on my book. But working with partners like Amex, I wrote nearly 20 column-sized pieces - around 15,000 words - and nearly all of them are sketches toward the book I hope to write.
Collaboration 2.0
DECEMBER 30, 2008
In my previous post I discussed how historically railways were the supply chain backbone of the US economy (as was the case with many other nations) 120 years ago. Globally the internet is remarkably similar today: although we tend to think of it as a “network of networks&# consisting of millions of private, public, business, [.
John Battelle's Searchblog
DECEMBER 29, 2008
Here are top posts of 08 for Searchblog, judged by comments. As I review them, I realize that despite my endless complaining about not having time to write this year, I did get some riffs in. Not all of them made the top ten, so I added some of my personal faves at the end. 1. Considering Heresy: Buying a PC. I have an update on this coming, yes, I did buy a PC.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
John Battelle's Searchblog
DECEMBER 29, 2008
Somehow I missed this - came out earlier in the month. Google took a global approach this year, interesting to see top rising results I've never heard of before. Wish they were natively linked by Google, but they were not. Fastest Rising (Global). 1. sarah palin 2. beijing 2008 3. facebook login 4. tuenti 5. heath ledger 6. obama 7. nasza klasa 8. wer kennt wen 9. euro 2008 10. jonas brothers.
John Battelle's Searchblog
DECEMBER 29, 2008
From the Yahoo Search blog. Worth a read if you're into this stuff. I think we're going to see some breakthroughs in this area thanks to new services like Twitter and others adding a layer of real time data. So far, semantic technologies have been used in commercial products for data integration, enterprise semantic search and content management, etc.
John Battelle's Searchblog
DECEMBER 23, 2008
This is huge for Twitter. As search becomes totally incorporated into the Twitter interface, the service will hit a critical inflection point. Search as its interface is the problem and the solution, and it's great to see the progress being made. Twitter people search. As for why I am so all over search as key to Twitter, I've got a much longer post in me about that, but at the end of the day, it's way to hard to figure out how to make Twitter useful for "normal people" - IE those not in the oro
John Battelle's Searchblog
DECEMBER 21, 2008
I'm going to review my predictions for 2008 this coming week. I just re read them. Very interesting. I'd love your thoughts. I am honored to see them as #1 in Google for " predictions 2008.".
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Collaboration 2.0
DECEMBER 18, 2008
We are heading into the eye of a financial storm that has been threatening for months, and inconceivably large amounts of bailout money is being bandied around by the powers that be in the USA, with similar actions taking place in other countries around the world. Most revenue is generated by small business in the USA [.
ChiefTech
DECEMBER 18, 2008
Looking back on his own predictions about the RSS space, G. Oliver Young notes : "KnowNow went out of business completely; NewsGator shifted focus and now leads with its Social Sites for SharePoint offering, while its Enterprise Server catches much less attention; and Attensa has been very quiet this year. In other words, all is not well in the enterprise RSS space.I’m concerned there is something more fundamental going wrong here.
Collaboration 2.0
DECEMBER 17, 2008
Corporations are like sharks, who have to keep moving forward to breathe…or they sink and die. I recently participated in Cisco’s ‘C-Scape’ first virtual forum online; a surprisingly basic attempt at allowing remote attendance to their San Jose California briefing given the sophistication of Cisco’s technology (The higher level sessions are archived here).
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