ChiefTech

AUGUST 7, 2008

We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information consumes is rather obvious; it consumes the attention of its recipients … a

Information architecture 111

Information architecture Marketing Customer Experience IT 111

Collaboration 2.0

AUGUST 14, 2008

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Marketing 60

Marketing Sales Paper Cloud 60

Information Matters

AUGUST 20, 2008

I Read in the FT yesterday about this new British social networking site for the business community. Initial comments and reviews from the FT and others are mixed with a feeling that they may be a bit late to the party and that LinkedIn and Xing are going to be hard to beat. Gaining critical mass of the right types of people is key. According to the FT, the company will be targetting the top 200 “super networkers&# from other sites who have more than 500 contacts and trying to entice th

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Scary Beasts Security

AUGUST 30, 2008

Browsers suck. We're building our fortified web apps on foundations of sand. A little while back, I was talking with Jeremiah about an interesting attack he had to determine whether a user is logged into a given site or not. The attack relies on the target site hosting an image at a known URL for authenticated users only. It proceeds by abusing a generic browser cross-domain leak of whether an image exists or not -- via the onload vs. onerror javascript events.

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Authentication IT 20

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

ChiefTech

AUGUST 14, 2008

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

Search queries 79

Search queries Risk IT 79

ChiefTech

AUGUST 7, 2008

Games are fun, addictive, beautiful, and immersive. Websites, for the most part, are not. Take a moment and think about what video games look like, what they sound like, the way you can move on the screen, what “you&# can be. Think of how you feel when you play and who you play with. Consider the launch of Halo 3 on Xbox 360, with unprecedented graphics, sound, and interactivity that Time.com called “refined to the point where it delivers only pure unadulterated gaming bliss.&# Peopl

IT 60

IT Marketing Education Communications 60

Collaboration 2.0

AUGUST 18, 2008

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Paper 59

Paper Sales Cloud Records Management 59

Collaboration 2.0

AUGUST 16, 2008

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Paper Cloud Records Management Archiving 46

ChiefTech

AUGUST 28, 2008

As IDEA 2008 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Event Coordinator for IDEA , I fill a variety of roles, including the Interviewer of IDEA Presenters (which I proudly share with Liz Danzico). This is the second interview in the series, and this time I pulled the name of Andrew Hinton, Lead Information Architect at Vanguard, from the virtual hat.

Computer and Electronics 45

Computer and Electronics Education Communications IT 45

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

IT

ChiefTech

AUGUST 14, 2008

As IDEA 2008 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Event Coordinator for IDEA , I fill a variety of roles, including the Interviewer of IDEA Presenters (which I proudly share with Liz Danzico). For this interview, I was fortunate to draw Bill DeRouchey’s name. If his name is not familiar to you, some of his work should be.

IT 45

IT Communications Marketing Access 45

Collaboration 2.0

AUGUST 24, 2008

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Paper 41

Paper IT Cloud Records Management 41

Collaboration 2.0

AUGUST 4, 2008

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Paper 41

Paper Cloud Records Management IT 41

ChiefTech

AUGUST 31, 2008

Stephen Collins is co-delivering (with Hinchcliffe and Company’s, Jeff Kelly) the first ever Web 2.0 Executive Bootcamp in the Southern Hemisphere at Web Directions South : " Web 2.0 Bootcamp leads you through a deep exploration of the latest ideas, business models, trends, and techniques behind Web 2.0 with a special emphasis on proven, actionable methods for creating new online products and services – or transforming existing ones – using a Web 2.0 model.

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Geopolitical risk is now at the top of the agenda for CEOs. But tracking it can be difficult. The world is more interconnected than ever, whether in terms of economics and supply chains or technology and communication. Geopolitically, however, it is becoming increasingly fragmented – threatening the operations, financial well-being, and security of globally connected companies.

Risk

ChiefTech

AUGUST 29, 2008

Laurie Lock Lee from Optimice has published the results of a social network analysis (SNA) study of the Wikipatterns community (pdf). Laurie used SNA to examine the value of participation, health and value of new relationships of this particular community, using a combination of a survey and " wiki mining " to gather data. A couple of interesting results in relation to the value a wiki brings: " Looking at the percentage differentials, we can see that those that took on the more a

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Mining IT 40

ChiefTech

AUGUST 28, 2008

Metro Station are a hot band of the moment, but that's not why I mentioned them here. I like this little story from an interview with them about how they formed: So how did all of you guys meet? TC: Uh, me and Mason originally first met because, I knew his little brother, and I just kept hearing, ‘man, I gotta meet Mason,’ and then we got together and hung out, and a few days later, I went to his house and we recorded our first song like that night.

IT 40

IT 40

Collaboration 2.0

AUGUST 27, 2008

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Paper 40

Paper Cloud Records Management Security 40

ChiefTech

AUGUST 26, 2008

The other day I posted a link to the summary of a conference presentation, titled " SharePoint can lead to huge chaos " Looking at my stats this morning, I noticed an above average response to this post in terms of hits. Clearly, this issue grabbed the attention of some people and in fact this is the very reason why I posted the link, because I know its an emerging problem.

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Government IT 40

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Security

ChiefTech

AUGUST 26, 2008

Twittering with James Robertson and Alex Manchester , the other day we found ourselves talking about how we define blogging and the differences between plain old content management and blogging. here are some more thoughts on that issue: This is something I've talked about in the past, describing it as the grey area issue between social computing and other traditional information management tools.

Communications 40

Communications Paper IT 40

ChiefTech

AUGUST 25, 2008

During the last year or so I had been working on a number of projects that linked ICT to staff recruitment and retention, so its always good to see other evidence supporting the argument for investing in the information workplace. I noticed that Colliers International's 2008 Office Tenant Survey reports that cutting-edge ICT is the 5th most important factor in attracting and retaining staff.

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IT 40

ChiefTech

AUGUST 25, 2008

Blogging from NZ's BrightStar Intranet conference, Michael provides a summary of Chandima Kulathilake 's presentation on SharePoint governance. Kulathilake is a Microsoft SharePoint specialist and explains how " SharePoint can lead to huge chaos ": Site proliferation. no plans Server proliferation. people and groups doing their own thing Technology proliferation. many different tools, where do you put things?

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Government IT 40

ChiefTech

AUGUST 25, 2008

My article in the current edition of IDM magazine used examples of traditional information security failures to provide some balance against concerns about Web 2.0 security. In the latest example from the UK a contractor lost an unencrypted memory containing " details about 10,000 prolific offenders as well as names, dates of births and some release date of all 84,000 prisoners in England and Wales - and 33,000 records from the police national computer.

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Information Security Security Marketing Risk 40

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

Customer Experience

ChiefTech

AUGUST 20, 2008

Kate has shared her slides from the Enterprise 2.0 for Information Professionals conference and also commented a little on the point about innovation that I also mentioned in my reflection post : " The entire process of adopting enterprise 2.0 is an innovation activity. It is about driving new ways of interacting between people and with new technology.

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IT 40

ChiefTech

AUGUST 20, 2008

James Robertson from Step Two blogged recently that: " As far as we are aware, we are the only truly vendor-neutral CMS consultants in Australia " Just a reminder (and in the interest of some friendly competition), there is actually a new kid on the block (although we have a heap of experience). IPP Consulting. I've actually recently added a new Information & Knowledge Management page on the IPP Website to explain the areas we work in.

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CMS 40

ChiefTech

AUGUST 19, 2008

Last week I attended the second day of Key Forum's Enterprise 2.0 for Information Professionals conference and I blogged some short summaries of each presentation. I thought might add some more reflective thoughts on the whole of that day: Neither open source or proprietary tools won out. People are picking the tools that make sense within the context of their strategy, available skill set, functionality and budget - what's right for one is not necessarily right for another.

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Privacy Access IT 40

ChiefTech

AUGUST 17, 2008

This is IPP 's first attempt at using social media tools like YouTube to help us stand out from the crowd, but we are also looking at other ways to use video in the recruitment process. Watch IPP's recruitment and contracting manager, Kaitlan Murray , explain why you should come and work for IPP as a recruitment consultant. Read the rest of the ad on Seek.com.au.

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Analytics

ChiefTech

AUGUST 18, 2008

The NSW Department of Primary Industries intranet was picked out earlier in the year as being one of the world's top 10 intranets. These slides outline the process they went through for the redesign that won them this recognition: NSW DPI Intranet Redesign View SlideShare presentation or Upload your own.

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Information Matters

AUGUST 14, 2008

Jackie Chelin (University of the West of England) and I have produced a short (10 minutes) video titled: “Beyond Google: Developing Training Skills for Library and Information Students in Their Work With the Google Generation&# (see below). The video outlines, through interviews with academics, librarians and students, some of the issues surrounding how students use the Internet as a research tool.

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Libraries Education IT 40

ChiefTech

AUGUST 13, 2008

I'm at the second day of Enterprise 2.0 for Information Professionals , thanks to a complimentary invite from Key Forums as I'm presenting at another event later in the year. Paul McDonald (Gilbert + Tobin) - presenting "naked" (that is, without the PowerPoint) I missed the start of Paul's entertaining session on the golden rules of Enterprise 2.0, but was around for a group discussion activity on some rules that I'll share my thoughts on later; and Matt Moore - currently talking about

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