“Angry Users Are Threat to Facebook,” The Wall Street Journal, March 23, 2018 B1. User reaction to the use of user data may imperil FB; users lose trust.
For a company recently valued at $500 billion, the loss of a customer base and momentum may be terminal. Or at least painful. Just because they didn’t take care of its users’ information.
Again, is this an information governance blog or a crisis management and response blog? The issues seem to overlap a good deal of late. Is this just a risk of the business, or does it say something about the company’s culture or governance? What exactly is FB selling, and to whom? What was their reputation?
infogovnuggets 