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Harness inbound customer information to transform sales and service operations

OpenText Information Management

Many sales and service teams struggle with an increasing volume of mismanaged inbound information and documents that need to be captured as part of critical information flows and disconnected sales processes.

Sales 58
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Optimize the Sales experience with a complete customer view

OpenText Information Management

As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers want quick responses, … The post Optimize the Sales experience with a complete customer view appeared first on OpenText Blogs.

Sales 58
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Classified NATO documents sold on darkweb after they were stolen from Portugal

Security Affairs

Threat actors claimed to have stolen classified NATO documents from the Armed Forces General Staff agency of Portugal (EMGFA). “It was a cyberattack prolonged in time and undetectable , through bots programmed to detect this type of documents, which were later removed in several stages”, explained one of these sources. .

Military 137
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Acer discloses a new data breach, 160 GB of sensitive data available for sale

Security Affairs

Recently a threat actor announced the availability for sale of 160 GB of data allegedly stolen from the Taiwanese multinational hardware and electronics corporation Acer. The stolen files include confidential product model documentation, binaries, backend infrastructure, BIOS information, and other sensitive data.

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NY Investigates Exposure of 885 Million Mortgage Documents

Krebs on Security

On May 24, KrebsOnSecurity broke the news that First American had just fixed a weakness in its Web site that exposed approximately 885 million documents — many of them with Social Security and bank account numbers — going back at least 16 years. No authentication was needed to access the digitized records. ”

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Acer Confirms Data Offered Up for Sale Was Stolen

Dark Reading

An Acer statement confirms that a document server for repair techs was compromised, but says customer data doesn't appear to be part of the leak.

Sales 131
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Frost & Sullivan databases available for sale on a hacker forum

Security Affairs

business consulting firm Frost & Sullivan suffered a data breach, a threat actor is offering for sale its databases on a hacker forum. KelvinSecurity Team told BleepingComputer that they attempted to report its findings to the company but received no response, then they decided to offer the data for sale. Pierluigi Paganini.

Sales 126