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Is 2018 the Tipping Point in Digital Transformation?

Bill Schmarzo - Dell EMC

The McKinsey article “ Why Digital Strategies Fail ” explains why incumbents fail when embracing digital transformation: Most digital strategies don’t reflect how digital is changing economic fundamentals , industry dynamics, or what it means to compete. Understanding the Economics of Digital Transformation.

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Is 2018 the Tipping Point in Digital Transformation?

Bill Schmarzo - Dell EMC

The McKinsey article “ Why Digital Strategies Fail ” explains why incumbents fail when embracing digital transformation: Most digital strategies don’t reflect how digital is changing economic fundamentals , industry dynamics, or what it means to compete. Understanding the Economics of Digital Transformation.

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Top 9 Information Governance Tips for 2022

AIIM

Information governance is becoming increasingly important as we rely more on digital information. There are nine best practices that can help organizations meet the challenges of digital transformation and information governance. Let’s dive in! Develop A Clear Understanding of Your Organization's Information Needs.

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[Podcast] Low Code Drives Rapid Change for Financial Services

AIIM

It’s no secret that the continuing coronavirus pandemic has disrupted businesses everywhere, and the financial services industry is no exception. Indeed, the financial services industry is at a tipping point—either disrupt or get disrupted. The industry is being transformed.

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The Rise of the Bad Bots

Thales Cloud Protection & Licensing

While this individual statistic is astounding, it is only the tip of the iceberg. The report analyzes the bad bot threat landscape across industries, sophistication levels, origin, and more. Bad Bots Affect All Sectors The gaming industry suffers most from bad bot traffic, with 57.2% of traffic generated by bad bots.

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Digital Leaders Tackle Information Chaos at its Origins

AIIM

In a recent AIIM Industry Watch survey -- State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve -- I asked this question -- “ Agree or Disagree : Digitizing and standardizing business inputs is one of the key bottlenecks for Digital Transformation.”

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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1. While estimates vary by industry, it is well documented that it costs significantly more to recruit a new customer than to retain existing ones.