CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

IBM Big Data Hub

OCTOBER 30, 2023

In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

Analytics 83

Analytics Retail Cloud Insurance 83

Reltio

MAY 21, 2019

Oh, you want us to leverage customer experience for loyalty?” In the modern connected age, customer expectations have changed. Millennials in particular, place a premium on experience and at times are ready to forego financial rewards of loyalty. Especially for CPG, retail, or hospitality business.

Customer Experience 89

Customer Experience Retail B2C Marketing 89

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory.

Artificial Intelligence 102

Artificial Intelligence Analytics Customer Experience Big data 102

IBM Big Data Hub

DECEMBER 14, 2022

AI and machine learning enable more self-service answers and actions and help route customers who need live agent support to the right place – continuously analyzing customer interactions to improve response. Ultimately, improved resolution rates mean better customer experiences and improved brand reputation.

Customer Experience 83

Customer Experience Mining Retail Analytics 83

erwin

JUNE 11, 2020

With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

NOVEMBER 30, 2022

AI and machine learning enable more self-service answers and actions and help route customers who need live agent support to the right place – continuously analyzing customer interactions to improve response. Ultimately, improved resolution rates mean better customer experiences and improved brand reputation.

Customer Experience 52

Customer Experience Mining Retail Analytics 52