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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Every facet of business has changed to adapt to the Experience Economy.

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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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Master Data Migration: Moving From Legacy MDM to Innovative MDM

Reltio

Data leaders and architects want to accelerate their company’s digital transformation and enable connected customer experiences with connected data. Flexible, Extensible, Configurable Data Structure and Services: Business processes, customer insights and data integrations need to be changed and adapt more quickly in a digital future.

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