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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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Driving innovation and growth, Reltio powers into 2024

Reltio

We unveiled the velocity packs in February, featuring pre-built connectors and smooth integrations to speed deployment for clients in sectors like healthcare, financial services, and insurance. Branham leads Reltio’s Customer Success, Professional Services, and Customer Engineering organization and our Customer Experience strategy.

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Why More Businesses are Switching from Legacy to Modern MDM

Reltio

I’ve seen modern MDM fix organizational data problems and deliver tangible outcomes for their business and customers. Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Legacy MDM - There’s a Better Answer.

MDM 75
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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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Data Secrets to A Successful Drug Launch

Reltio

Read the success story of a French multinational pharmaceutical company that built Customer 360 on top of a Self-learning Data Platform to support their account-centric field operations and personalized engagement. During this phase, there is often enormous pricing pressure from competitive products and health insurers.

MDM 70