OpenText Information Management

FEBRUARY 15, 2024

Every second, an exponential amount of healthcare data is created and mined for valuable insights. A staggering 30% of the world’s data volume is currently generated by the healthcare industry.

Mining 68

Mining Financial Services Manufacturing Customer Experience 68

Info Source

MAY 13, 2020

Global survey results released today found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. Financial planning & decision-making. Improving customer experience.

Mining 52

Mining Customer Experience Financial Services Insurance 52

Info Source

OCTOBER 6, 2020

According to the Constellation Research ShortList for Robotic Process Automation , “the RPA market is converging with business process management, process mining and workflow tools,” and “buyer’s should expect these tools to leverage artificial intelligence (AI) to blur the lines between human and machine processes.”

Analytics 40

Analytics Digital transformation Mining Data science 40

Reltio

AUGUST 5, 2021

The outcomes of this can include poor customer experience due to things like duplicate mailings and the inability for customer service reps to get a complete picture of a client. This is where your criteria for matching are too strict and it means you can end up with more duplicates in your data than there should be.

MDM 52

MDM Customer Experience Digital transformation Mining 52

Collibra

JULY 21, 2021

Financial services are highly regulated and maintain a strong focus on compliance and risk management. Considering that major financial organizations handle enormous amounts of data today, they require data accuracy and integrity at all times to minimize risks. What is data quality in financial services?

Financial Services 59

Financial Services Analytics Compliance Risk 59