erwin

JUNE 11, 2020

Businesses in the travel industry can analyze historical trends on travel peak travel seasons and customer Key Performance Indicators (KPI) and can adjust services, amenities, and packages to match customer needs. Educators can provide a more valuable learning experience and environment for students.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

Collibra

APRIL 9, 2021

Internally, business leaders see cloud technologies as offering the potential to collaborate more effectively, transform products and services, improve customer experience, manage channel interactions and drive advanced analytics. Data governance holds key to cloud migration. Mobilizing data governance programs.

Insurance 59

Insurance Cloud Data science Analytics 59

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points.

B2C 52

B2C Analytics B2B Digital transformation 52

IBM Big Data Hub

JULY 5, 2022

An Oxford-educated mathematician working at the IBM San Jose Research Lab, Edgar “Ted” Codd, published a paper in 1970 showing how information stored in large databases could be accessed without knowing how the information was structured or where it resided in the database. Exxon transforms customer experiences .

Analytics 96

Analytics Cloud Access Paper 96

IBM Big Data Hub

JANUARY 18, 2024

Speak customers’ language Your customers can contact your chatbot from almost any country globally. Offer self-service options Customers often prefer to complete simple tasks independently. They can eliminate prolonged wait times in phone-based customer support and email or live chat support.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

ChiefTech

SEPTEMBER 27, 2012

This year, Pleio, a customised version of Elgg developed by the Dutch government , also won an award. Pleio: A social network for Dutch government on Prezi. We also deployed Elgg for a Government 2.0 Incidentally, the NSW Department of Education is also a Socialtext customer (see below).

Education 76

Education Customer Experience Government IT 76

AIIM

MAY 20, 2021

Strong data governance policies go a long way in knowledge usage and protection. It creates an environment that encourages the impartation of education to staff members who need it to do their jobs better. Everything from customer experience to sales forecasting feeds off your knowledge chest.

Sales 137

Sales Data breaches Marketing Access 137

CGI

FEBRUARY 21, 2017

Customer experience (balancing against risk). Education and attitude (in terms of regulatory compliance and encouraging whistle blowers). For both effective AFC and near real time know your customer, the chief data officer has become a key member of this intelligence community. Identity theft . social media).

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

Collibra

FEBRUARY 11, 2022

Customer experience – Creating a personalized experience for customers requires fresh and complete data about the individual recipient. Educating your team members about the purposes the data will be put to can help make sure they complete all the necessary fields, and do so accurately.

IT 52

IT Analytics Sales Metadata 52

OpenText Information Management

DECEMBER 13, 2023

In many ways, the year 2023 seems like a table-setter for a seismic 2024. We have two escalating regional wars with global impact, an economy that can’t seem to find its footing, and a looming U.S. presidential election that seems inevitably headed toward a rematch of two leaders with historically low levels of popularity.

Customer Experience 63

Customer Experience Digital transformation IT Education 63

The Last Watchdog

JUNE 27, 2023

June 27, 2023 — Quantexa , a global leader in Decision Intelligence (DI) solutions for the public and private sectors, and Carahsoft Technology Corp , The Trusted Government IT Solutions Provider ® , today announced a partnership. New York and Reston, Virg., Stacey “We are dedicated to empowering U.S. Visit us at www.carahsoft.com.

Big data 100

Big data Artificial Intelligence Sales Marketing 100

eDiscovery Daily

OCTOBER 21, 2019

Join us to hear examples of failures by a major medical center, a major financial institution, a large federal government agency, and a noted presidential advisor. Speakers Include: David Horrigan – Discovery Counsel and Legal Education Director, Relativity; Greg Buckles – eDiscovery Research Consultant, The eDJ Group Inc.;

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

ARMA International

SEPTEMBER 13, 2021

For example, re-packing corporate records can help weave a narrative to promote a brand, enhance corporate social responsibility outreach programs, improve employee loyalty, enhance diversity, equality and inclusion training, and highlight environment, social and governance initiatives. Digital Experience Platforms (DXP). ARMA (2016).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

AIIM

JUNE 29, 2021

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. Automating Governance and Compliance. Extracting Intelligence from Information.

Artificial Intelligence 207

Artificial Intelligence Content services Cloud Paper 207

Info Source

DECEMBER 8, 2023

The lack of Telecoms infrastructure and digital skill development presents a hurdle; however, where investments by local government or overarching organisations close the gap, they will enable in particular economies with young populations. The Public Sector, which consists of Federal, State and Local Government (incl.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

DLA Piper Privacy Matters

SEPTEMBER 14, 2021

These sectors include: insurance (both general and health insurance); groceries; loyalty schemes; non-bank lenders; superannuation; transport; government; health; education; and. agriculture. Sector designation. the potential for competition and innovation in the relevant sector and the Australian economy more broadly.

Agriculture 100

Agriculture Insurance Customer Experience Privacy 100

CGI

SEPTEMBER 22, 2015

Better sharing of data among government agencies is vital if we want to protect our most vulnerable citizens. The UK government is already beginning to embrace using information to help citizens, and is in the process of shifting its agenda from “resolution” to “prevention”. p.butler@cgi.com. Tue, 09/22/2015 - 03:10.

Government 40

Government Risk Customer Experience Analytics 40

AIIM

JANUARY 10, 2018

It is about using information in brand new ways to enable innovation and enrich customer experiences. Automating compliance & governance. First, we agreed that technology is not the endgame; rather, Digital Transformation is the endgame. As we see it, IIM comprises these elements: Modernizing the information ecosystem.

ECM 94

ECM Digital transformation Customer Experience Analytics 94

CILIP

NOVEMBER 7, 2020

This was assured by recruiting teams of educated, articulate and creative young people from diverse backgrounds ? only one of whom had any previous library experience. A Government review of library provision led to the establishment of the India Public Library Movement (IPLM). Everyone has benefitted. reference library?

Libraries 52

Libraries e-Delivery Government Communications 52

ARMA International

SEPTEMBER 27, 2021

Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. The end state is to use DT to optimize the use of resources, increase ROI, and improve governance, strategic risk management, and compliance, as illustrated by the five levels in Figure 3. Customer Experience Risks.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

IBM Big Data Hub

JUNE 29, 2023

Today’s consumers are more environmentally conscious than ever before, and governments continue to implement regulations to reduce carbon emissions and protect the environment. This model can help manufacturers to build stronger relationships with customers, increase customer loyalty and generate recurring revenue streams.

Manufacturing 60

Manufacturing Artificial Intelligence Energy and Utilities Digital transformation 60

CGI

SEPTEMBER 11, 2018

The required processes span multiple agencies with varying authorities, governed by both federal and state laws and regulations. The effort reflects the administration’s request in section 280 of OMB Circular A-11 that all agencies establish a culture which is mindful of the customer experience across federal government services.

Education 40

Education Government Analytics Customer Experience 40

IBM Big Data Hub

FEBRUARY 9, 2024

But the most impactful developments may be those focused on governance, middleware, training techniques and data pipelines that make generative AI more trustworthy , sustainable and accessible, for enterprises and end users alike. Here are some important current AI trends to look out for in the coming year. .

Artificial Intelligence 105

Artificial Intelligence Cloud Risk Access 105