article thumbnail

Modernizing Content Services to Keep Pace with Market Demands

OpenText Information Management

A large Canadian food and pharmacy retailer, and long-time OpenText™ customer, with more than 2,500 corporate-owned retail locations serving nearly 13,000 independent distribution customers had been running OpenText™ Extended ECM on-premises since 2009.

article thumbnail

Effective customer information management builds better digital experiences

OpenText Information Management

Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Why is that?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Xerox Unveils New Services Offerings to Advance Clients’ Digital Transformations

Info Source

March 27, 2019 – Today, Xerox (NYSE: XRX) announces a new services portfolio , comprised of five horizontal and four industry-specific services that are built to address clients’ digital transformation imperatives. Xerox Horizontal Services. Xerox Sector-Specific Services. NORWALK , Conn., Availability.

article thumbnail

COVID-19: Good for the Capture Business

Info Source

You all know that access to content, wherever the content is and wherever someone works, is essential for business and many of you provide those technologies. In June, I spoke with Jim Roberts, President of DocuWare , who noted a huge jump in interest in their products based on marketing and Web stats [See DIR 6/19/20 for more].

article thumbnail

A Rich Content Strategy Empowered by Chatbots | everteam.chatbot

Everteam

As previously discussed, Chatbots are a milestone in the marketing sector. Customer service, to be more specific, had witnessed a big improvement with the help of the Chatbot technology. What about the other marketing aspects? Let us take a look at how this AI and ML based solution is shifting the “content marketing” sector.