From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? The use of “apps, services and third parties” has also increased in importance.

The race for corporate banks to catch up with their retail peers

CGI

The race for corporate banks to catch up with their retail peers. Corporate and transaction banks (CTBs) face the challenge of delivering services equivalent to those offered by their retail bank peers. It digs deep into offered services, satisfaction levels and future trends.

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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. The use of “apps, services and third parties” has also increased in importance.

The time for government blockchain proofs of concept is now

CGI

For the past two years, CGI has seen an exponential uptick in commercial sector interest in blockchain beyond just the financial services industry. General Services Administration (GSA) and other federal agencies have issued contracts for proofs of concept (POCs); the Department of Homeland Security has issued more than $1 million in blockchain startup grants; and the Departments of Defense and State have issued requests for white papers and held industry forums.