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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences.

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The Week in Cyber Security and Data Privacy: 29 January – 4 February 2024

IT Governance

European Commission adopts cyber security certification scheme The European Commission has adopted the first European cyber security certification scheme, in line with the EU Cybersecurity Act. The voluntary scheme provides a set of rules and procedures on how to certify ICT products.